Parts Sales Representative - El Paso, TX

Parts Sales Representative

A CAREER AS A MALIN PARTS SALES REPRESENTATIVE... As a Parts Sales Representative for Malin, you will solicit parts business from accounts through your charismatic interpersonal skills. Malin is guided by our principles of performance, value-creation and customer satisfaction. Our Parts Sales Representatives provide parts inventory and ordering services and serve as the point-person for all customers' parts needs. Their sole priority is to ensure a Malin customer is one for life by maintaining our levels of quality service by foreseeing issues before they become customer issues, responding to customer requests promptly and recognizing opportunities to provide additional services and products.

ESSENTIAL FUNCTIONS

• Identify, manage and report all lift truck equipment in assigned accounts and prospect territory to manager and Keeper of the Fleet Team (Recon Red).
• Identify and communicate parts opportunities and resources required to secure all parts business.
• Establish communication plan for each customer and prospect (physical visits, email, phone calls).
• Analyze and evaluate all assigned parts accounts and prospects for growth potential and customer loyalty.
• Develop, implement and execute approved sales growth strategies.
• Provide professional, detailed customer and prospect quotes approved by manager (Parts, Motor, and Wheel / Tire).
• Educate each customer and prospect on all MALIN core competencies / offerings parts, service, rental, truck - and other critical customer / territory support services.
• Work closely with Core Sales and CCR Teams to identify new equipment sales and / or parts and service opportunities.
• Assist in the resolution of customer service / parts problems or disputes.
• Assist in the maintenance of the Malin customer database and Corporate Contact Management Software.

ADDITIONAL JOB FUNCTIONS

QUALIFICATIONS & REQUIREMENTS

Education and Experience

General

Language & Communication Skills

Reasoning Ability & Mathematical Skills Ability to apply general scientific and business mathematical techniques for conveying product knowledge and pricing negotiation. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of instructions.

Physical Requirements

Malin is an EO Employer M / F / Veteran / Disabled