Audio Visual (AV) Technician - Onsite in Houston, TX

Job Description

Req ID :  315894

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Audio Visual (AV) Technician - Onsite in Houston, TX to join our team in Houston, Texas (US-TX), United States (US).

Primary role will be to setup and support Audio / Visual (AV) Conference room support at the supporting end-client’s headquarters that is located in Houston TX.

Equipment is primary Logitech "Teams Rooms" based, both Android for Teams and Windows for Teams. These setups are single and dual-screen, with microphones, speakers, cameras, and logitech TAP interfaces, with wireless ScreenBeam devices (wireless and USB-dongle wireless) for screen share in some rooms. Small huddle rooms may include Phone for Microsoft Teams spiderphones. Training rooms will include AV racks with equipment that includes an Intel NUC running Teams for Windows with a HDMI matrix switch.

Having experience with Service Now is also a plus but not required.

Key AV Responsibilities (Primary) :

• Serve as the main technical point of contact for Conference Room support for clients, providing excellent customer service and timely issue resolution
• Provide support for Logitech-based AV systems, including Teams Rooms setups and wireless screen-sharing devices (Screen Beam)
• Recommend process improvements to enhance workflow, productivity, and customer satisfaction
• Assist with special projects and preventive maintenance to ensure system reliability

Key Desktop Support Responsibilities (Secondary) :

In addition to Audio / Visual Conference room support, the candidate must also be proficient in the following.

Required Qualifications :

Highly Preferred Skills :

#INDICS

#LI-MIWS

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

NTT DATA endeavors to make https : / / us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https : / / us.nttdata.com / en / contact-us.  This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

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