Support Technician 153849

Note : The MUST have 4 years of experience with video teleconferencing systems and it MUST be reflected in their resume for me to call Candidates MUST reside in the Austin TX area and be willing to be onsite in South Austin 4-5 times a week.

Job Title : Support Technician - 153849

Location : Austin TX 78701 (4-5 days onsite per week)

Duration : 12 Months Contract (Potential for extension)

Pay Rate : $25 / hr. on W2.

Job Description :

• Provide on-site support for Video Teleconferencing Systems (VTC) and support statewide VTC deployment efforts.
• Provide on-site technical support for all VTC systems including setup troubleshooting and operation before during and after meetings.
• Perform routine and preventive maintenance on VTC equipment to ensure optimal performance and minimize downtime.
• Deliver user support and training for VTC and A / V technologies including educating staff on system usage and best practices.
• Respond rapidly to service requests resolving issues related to sound video quality connectivity and display.
• Support end users with A / V solutions in non-VTC rooms including general troubleshooting and equipment management.
• Maintain accurate inventory of VTC hardware and coordinate logistics for equipment deployment and repairs.
• Document technical processes solutions and user guides for staff reference.
• Collaborate with IT teams and vendors to optimize VTC infrastructure and support statewide deployment efforts.
• Perform other duties as needed
• 40 / hr. a week onsite

Minimum Yrs of Experience Skills and Qualifications

Preferred Skills and Qualifications

Key Skills

Change Management,API,ABAP,Facility Management,Games,Claims

Employment Type : Full Time

Experience : years

Vacancy : 1