Talent.com
Director of Information Technology
Director of Information TechnologyParker Management • Savannah, GA, US
serp_jobs.error_messages.no_longer_accepting
Director of Information Technology

Director of Information Technology

Parker Management • Savannah, GA, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Director Of Information Technology

The Director Of IT Is Responsible For The Overall Planning, Organizing, And Execution Of The IT Support To All Retail And Corporate Office Team Members. This Includes The Strategic Roadmap For The ERP System.

Essential Duties And Responsibilities

Responsibilities :

Leadership & Strategic Planning

  • Execute The IT Roadmap In Alignment With Business Priorities, With A Focus On Scalability, Security, And Support Efficiency With The Appropriate Team Members.
  • Lead The IT Support And Field Services Team, Including Resource Planning, Professional Development, Performance Management, And Succession Planning.
  • Cultivate A High-Performance Culture Through Mentorship, Empowerment, And By Modeling Expected Behaviors.
  • Collaborate Cross-Functionally With Senior Leadership, Operations, HR, And Marketing To Ensure IT Strategy Meets Business Needs.

Service Excellence & Support

  • Oversee Service Desk Operations To Ensure Timely Resolution Of Incidents And Requests, Meeting And Exceeding Defined SLAs.
  • Maintain An Accurate And Evolving Knowledge Base To Enable Effective First-Contact Resolution And Tiered Support.
  • Regularly Assess Customer Satisfaction Through Surveys And Direct Feedback, Implementing Improvements Based On Results.
  • Facilitate A Smooth Transition Of New Projects Into Support Through Robust Handoff And Documentation Processes.

    • Operational Execution

  • Participate In Project Life CyclesFrom Design To Testing To DeploymentEnsuring Alignment With Support And Field Operations.
  • Serve As An Active Member Of The Change Management Group, Ensuring Support Readiness And Minimizing Operational Disruptions.
  • Champion Field Enablement By Ensuring Appropriate Training, Documentation, And Standardized Support Protocols Is Delivered For All Retail Technologies.

    • Vendor And Technology Management

  • Oversee Vendor Performance To Ensure Service Quality And Responsiveness, Holding Partners To Contractual Standards.
  • Evaluate And Recommend New Technologies Or Hardware For Long-Term Supportability, Including TCO And In-House Support Feasibility.
  • Partner With Procurement And Finance Teams To Support Budget Planning, Forecasting, And Cost Control For IT Initiatives.

    • Knowledge, Skills, And Abilities :

  • Strong Analytical Skills
  • Proven Ability To Maintain Good Working Relationships With Stakeholders Including Senior Leaders
  • Strong Verbal And Written Communication Skills
  • Highly Proficient In Articulating Support Strategy And Benefits DMs, RMs, And Other Stakeholders
  • Experience Dealing With Multiple Priorities And Deadlines / Proven Ability To Meet Hard Deadlines
  • Strong Leadership Experience With Proven Ability To Lead A Large Team Of Technicians, Helpdesk
  • Ability To Respond In Emergencies To Avoid Imminent Danger To Self And Others Responsible, Dependable, And Flexible In Scheduling

    • Education And Requirements

    Required :

  • Post-Secondary Education In Computer Science, Information Technology, Information Systems, Business Administration, Or Equivalent
  • 10 Years Of Experience In Multi-Location C-Store Operations
  • Minimum 5-9 Years Of Experience Working With Store Leaders To Improve Support
  • In Depth Knowledge Of PDI Systems
  • Leadership Experience With Leading Teams And Direct Reports Insuring Project Completion

    • Travel

  • Travel Required, Primarily Local. Some Overnight Travel Required (

    • Physical Requirements

  • Prolonged Periods Sitting At A Desk And Working On A Computer
  • Must Be Able To Lift To 50 Pounds At Times

    • Parker's Is An Equal Opportunity Employer Committed To Hiring A Diverse Workforce And Sustaining An Inclusive Culture. Parker's Does Not Discriminate On The Basis Of Disability, Veteran Status Or Any Other Basis Protected Under Federal, State, Or Local Laws.

    serp_jobs.job_alerts.create_a_job

    Director Of Information Technology • Savannah, GA, US

    Job_description.internal_linking.related_jobs
    Director of Business Operations

    Director of Business Operations

    Confidential • Savannah, GA, United States
    serp_jobs.job_card.full_time
    Director of Business Operations.Fast-scaling financial education & technology company empowering traders through professional-grade tools, training & systems. Company is a fast-scaling financial edu...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Regional Director | Mobile Crisis

    Regional Director | Mobile Crisis

    Benchmark Human Services • Savannah, GA, United States
    serp_jobs.job_card.full_time
    In 2025, Benchmark Human Services celebrates.Since 1960, Benchmark has been empowering marginalized populations to see their potential. We are committed to realizing the full potential of EVERYONE -...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Director of Trade Compliance-Heavy Equipment

    Director of Trade Compliance-Heavy Equipment

    Kimmel and Associates • Savannah, GA, United States
    serp_jobs.job_card.full_time
    Our client, a global leader in the rail industry, is seeking an accomplished.This role offers the opportunity to build and oversee a best-in-class framework that ensures compliance across imports, ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Vice President of Sales

    Vice President of Sales

    Confidential • Savannah, GA, US
    serp_jobs.job_card.full_time
    The Company is seeking a Vice President of Sales to join their team.The successful candidate will be responsible for driving business growth, expanding the company's footprint, and delivering excep...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Vice President of Marketing

    Vice President of Marketing

    Confidential • Savannah, GA, US
    serp_jobs.job_card.full_time
    Top developer of anti-money laundering software for Bitcoin-run businesses.Information Technology & Services.The Company is seeking a Vice President of Marketing to play a pivotal role in drivi...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Executive Director

    Executive Director

    Confidential • Savannah, GA, US
    serp_jobs.job_card.full_time
    Mission-driven fund supporting media & technology-focused public interest advocates.The Company is seeking an Executive Director to lead its mission of fostering racial justice and equity in th...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Tax Director

    Tax Director

    GHI Staffing Solutions • Savannah, GA, United States
    serp_jobs.job_card.full_time
    Hybrid remote / onsite 2-3 days per week.Undergraduate degree required, Master's preferred.Comprehensive understanding of tax code / rules and implications. Experience preparing returns and researching ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Multi-Unit Team Leader

    Multi-Unit Team Leader

    H&R Block • Savannah, GA, US
    serp_jobs.job_card.full_time +1
    At H&R Block, we believe in the power of people helping people.Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere.We also believe ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Director of User Experience

    Director of User Experience

    MAXIMUS • Savannah, GA, United States
    serp_jobs.job_card.full_time
    Director of User Experience to join our dynamic, matrixed team dedicated to delivering outstanding user-centered experiences across both digital and analog channels for our government customers acr...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    ERP System Administrator

    ERP System Administrator

    Staffing Solutions Usa, Inc. • Savannah, GA, US
    serp_jobs.job_card.full_time
    ERP SYSTEM ADMINISTRATOR One of our manufacturing / retail clients is looking to hire a ERP System Administrator for their warehouse just south of Savannah, Georgia to join their team.This role will ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Property Director

    Property Director

    Allied Resources Technical Consultants • Savannah, GA, US
    serp_jobs.job_card.full_time
    Operations Director | Allied Resources Technical Consultants.Allied Resources is seeking an Operations Director to provide strategic leadership and oversight of property operations, ensuring except...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    IT Manager

    IT Manager

    USA Jobs • Savannah, GA, US
    serp_jobs.job_card.permanent
    As an IT Manager, you will oversee the organization's information technology operations, ensuring reliability, security, and performance across all systems, infrastructure, and technical services.T...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Director, Tax Managed Services

    Director, Tax Managed Services

    IQ-EQ • Garden City, Georgia, USA
    serp_jobs.job_card.full_time
    We are seeking an accomplished Director to join our Tax Managed services team.This individual will play a strategic leadership role in serving private equity and alternative investment clients.The ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    IT Manager

    IT Manager

    TEKsystems • Savannah, GA, United States
    serp_jobs.job_card.permanent
    Position Overview • As an IT Manager, you will oversee the organization's information technology operations, ensuring reliability, security, and performance across all systems, infrastructure, and t...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    IT Principal Solutions Architect - DHS

    IT Principal Solutions Architect - DHS

    MAXIMUS • Savannah, GA, United States
    serp_jobs.job_card.full_time
    Are you ready to drive strategic growth by leading innovative solution design for high-priority government pursuits? Maximus is seeking a Senior Solution Architect to lead solution design and strat...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Director of Engineering

    Director of Engineering

    Marriott Hotels Resorts • Savannah, Georgia, USA
    serp_jobs.job_card.full_time
    This hotel is owned and operated by an independent franchisee Makeready.The franchisee is a separate company and a separate employer from Marriott International Inc. The franchisee solely controls a...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Regional Director of Operations

    Regional Director of Operations

    Parker Management • Savannah, GA, US
    serp_jobs.job_card.full_time
    Regional Director of Operations.The Regional Director of Operations primary responsibility is to ensure organizational effectiveness by providing leadership for the company's operations functions.T...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Director, Cyber Recovery - REMOTE

    Director, Cyber Recovery - REMOTE

    Molina Healthcare • Savannah, GA, United States
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    The Director of Cyber Recovery will oversee and manage Disaster Recovery related to the Information Technology (IT) organization's technology services to all customers working closely with the Netw...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted