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Receptionist

Receptionist

Holman Automotive GroupCary, NC, US
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Receptionist

Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving What's Right throughout the last century. Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated, and creating positive, rewarding relationships all around.

The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States.

Land Rover Cary has an outstanding opportunity for a Receptionist to join the Holman family.

Responsibilities :

  • Act as the first point of contact for visiting customers.
  • Meet and greet customers consistently with courtesy and high level of professionalism.
  • Make a friendly and premium-brand appearance.
  • Engage customers to determine their automotive needs.
  • Appropriately route customers to our service and parts businesses.
  • Build strong relationships with customers and dealership employees.
  • Maintain a high and consistent level of premium-brand, customer service.
  • Use premium-brand telephone techniques and etiquette.
  • Assist Service Department in clerical duties.

Qualification Criteria :

  • High School Diploma or equivalent combination of education and customer service experience.
  • Pleasant and engaging must be able to project a 'smile' while speaking both in person and over the phone.
  • Proven outstanding customer service, preferably with a premium brand.
  • Listen and retain information accurately.
  • Excellent interpersonal skills, both in person and over phone.
  • Team-oriented and flexible.
  • Benefits :

    We also offer excellent benefits including health, vision, dental, life and disability insurance, and 401(k) with company match. Our time off benefits include Paid Time Off (PTO), paid holidays, bereavement, and jury duty. In addition, we offer paid pregnancy and parental leave, and supplemental paid military leave to eligible employees.

    At Holman, we exist to provide rewarding careers and better lives for employees and their families. We hire, train, empower, and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better, we have to do better, and to do better we must know better. That's why we are listening, open to learning new things about ourselves and each other. We will never stop striving for improved diversity, equity, and inclusion because we are successful together when we feel trusted and supported. It's The Holman Way.

    To maintain the integrity and authenticity of our hiring process, we kindly request that all candidates refrain from using artificial intelligence (AI) tools to generate, assist with, or enhance any part of their application materials (including resumes, cover letters, written and verbal responses, and images) or during any stage of the interview process. We value genuine, original work that reflects your personal experience, skills, and communication style. As part of our commitment to a fair and transparent evaluation process, please be advised that we may use technology to detect AI-generated content submitted by candidates. Candidates found to have used AI assistance in violation of this policy may be disqualified from consideration.

    Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. If you are a person with a disability needing assistance with the application process, please contact HR@Holman.com.

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    Receptionist • Cary, NC, US