Front Office Supervisor

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TITLE

Front Office Supervisor

LOCATION

Property Level

REPORTS TO

General Manager

FLSA Status : Salaried, Exempt

JOB SUMMARY

Responsible for : the day-to-day operations of the Front Office while overseeing and assisting with Housekeeping and Maintenance to include and not limited to : personnel, guest service, budget performance and financial controls.

PRE REQUISITES

The Company associates have access to guestrooms and property, character traits of honesty and trustworthiness are essential to this position. Therefore, associates must pass the appropriate security clearance, per company policy.

• Two Years experience supervising (at least) eight associates.

SUMMARY OF ESSENTIAL JOB FUNCTIONS

Must be able to perform major life activities : Standing, lifting, bending, learning, reading, concentrating, thinking, and communicating.

For this position specifically :

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

Knowledge in :

Skills :

Abilities :

SPECIFIC RESPONSIBILITIES

WORKING CONDITIONS / SPECIAL REQUIREMENTS

Standing, walking for long periods of time while maintaining an aggressively friendly professional image. Be flexible in regard to work schedule. Be available as necessary 24 / 7, weekends and holidays as business demands.

POSITIONS FOR POSSIBLE ADVANCEMENT

Before the next promotion, this person should develop and train her / his replacement. The ability to teach skills and competencies will enhance leadership skills in preparation for further promotion.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time as needed.

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