Head of Solutions Engineering

Shaped is a machine-learning platform for data teams to build real-time personalized recommendation systems and search. We want to give any company the same superpowers that TikTok, Meta and Amazon use to power their personalization.

We're based in Brooklyn in New York and backed by top investors like Y-Combinator and executives from Meta, Google and Amazon.

Job Description

We’re looking for a Head of Solutions Engineering to help customers integrate, build and experiment with machine-learning models using the Shaped Platform.

You'll collaborate with a diverse range of customers to solve their ranking challenges. Additionally, you'll contribute to shaping our product roadmaps based on their customer requirements.

Qualifications

Bachelor's in computer science, data science or mathematics related field. Master's degree or PhD will be advantageous.

6+ years of industry experience in a software engineering, data science or solutions engineering role

Proficient with Python, SQL

Have the willingness to wear many hats, be passionate about unblocking issues for customers, and have an excitement for problem-solving

In-depth knowledge of mathematics, statistics and algorithms.

Operate well within fast paced, small teams

Excellent written and verbal communication skills.

Responsibilities

Become an expert at using the Shaped ranking platform

Experiment with ranking models for customer's discovery use-cases

Analyze data to identify performance improvements for customers' models

Experiment with pre-trained image, language, audio and video embedding models that understand our customer's discovery data

Build strong relationships with customers’ technical teams and leaders to ensure long-term success with Shaped

Deliver technical demos to showcase the Shaped’s capabilities to customers.

Proactively communicate with customers on timelines, updates and next steps

Additional Information

All your information will be kept confidential according to EEO guidelines.

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