Manager Claims & Partnerships

The Manager of Claims and Partnerships is a unique role managing claims, carrier partnerships, and internal sales of specialty insurance products and programs that support the multifamily and short-term rental industries.  With a national footprint and as a leading Personal Lines Insurance Agency, we are influencing change throughout the industry.  Working with admitted and non-admitted products, this role has a wide scope with touch points in all departments and collaborates at various levels of leadership.  The best candidate will be someone who is knowledgeable about insurance, works well with others, is detail oriented, well organized, and a good problem solver.

What You’ll Do (Functions & Responsibilities)

Manage Claims processes and reporting on a range of insurance products

Manage a team of claims specialists and the relationship with claims TPAs

Track loss ratio and communicate trends

Build and maintain relationships with insurance carriers and providers that support various products               available to residents

Monitors and tracks the success of insurance products and programs

Lead inside sales agents for personal and commercial lines offerings to residents and property managers

May interact with clients regarding insurance related topics

Conduct industry research and communicate trends