Bilingual Mortgage Loan Officer

Description

Bilingual (Spanish Speaking) Work From Home Opportunity Position Summary : Provide information on credit union portfolio mortgage products and services to members according to all credit union policies and procedures, and Federal and State rules and regulations. Collate and analyze individual financial information in support of loan decisioning process. Evaluate and recommend loan approvals, denials, and counteroffers based upon individual circumstances and data. Process required forms and related documentation for mortgage loan products. Promote credit union products and services. Partners to approve or deny loan applications based on analysis and company mortgage policies. Works with mortgage support staff to ensure timely response to member inquires and ensure a standard of service excellence. Duties and Responsibilities :

• Interview mortgage loan applicants. Assist member in completing loan applications over the phone and / or electronically.
• Collate, analyze, and evaluate information & documentation in support of loan applications.
• Evaluate borrower Character, Collateral, Capacity to Repay, and Credit position as a part of loan decisioning process based upon individual circumstances.
• Calculate debt-to-income ratios, collateral needs, and payment plans on loan applicants.
• Correspond with members, applicants, and creditors to resolve questions regarding application information.
• Visit community and business contacts to promote and sell MCU’s services and develop lending business successfully.
• Provide information on portfolio mortgage loan products that best meet the member’s individual needs and circumstances.
• Recommend the structure of loan pricing, terms, and amounts for individual borrowers.
• Recommend loan approval / denials, counteroffers, and deviations from typical loan structure and pricing.
• Prepare loan documentation for underwriting and processing, ensuring it is complete and accurate. Manage loan closing process with customers.
• Consult with members and the public about asset purchase, credit management, budgeting, debt restructuring, and financial planning issues.
• Notify applicant of loan decision. Inform prospective borrowers of loan commitments.
• Review regulations as they apply to installment loan security agreements.
• Assist members with making payment arrangements on loans.
• Interact with members and the public to solicit loan applications. Network with community contacts to promote mortgage loan business growth.
• Partners with other staff by passing opportunities to develop additional lending and deposit business to them as opportunities arise and following up on mortgage leads passed from other employees.
• Work successfully with other departments to ensure proper process, record retention, and information gathering best practices and procedures are followed.

Duties and Responsibilities (continued) :

Knowledge, Skills, and Abilities :

Education and Experience :

This position may include frequent driving; a driving record review is required. This job description is not a complete statement of all duties and responsibilities comprising this position.