Merchandise Associate

Merchandise Associate

Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Legends brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences. ASM Global, the world leader in venue management and live event production, oversees 350+ iconic venues stadiums, arenas, conventions centers and theaters. Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen!

The Role

The Merchandise Associate is responsible for creating the ultimate observatory experience for our guests by providing them with a legendary experience each time they enter the View Boston Observatory retail store. The Merchandise Associate goes above and beyond to exceed our guest's expectation in customer service, display of merchandise, and attention to detail.

Essential Duties And Responsibilities

• Provide an exciting, positive, and fun environment for our diverse team.
• Greet guests and gauge their interest to provide appropriate sales recommendations.
• Consistently operate the POS systems accurately and efficiently.
• Present merchandise to increase sales with add on items.
• Describe merchandise features, benefits, and explain use.
• Retain current knowledge on promotions and in-store sales and events.
• Maintain inventory, merchandise placement, and accurate counts.
• Assist in counting inventory.
• Continually increase knowledge of products.
• Assist the merchandise set-up team with plan-o-grams, merchandise placement, and inventory control.
• Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and any additional job specific safety training.
• Demonstrate ownership of space by cleaning, re-stocking, and performing any other tasks assigned by leadership.
• Perform other duties, tasks and responsibilities as assigned by management.

Supervisory Responsibilities

Carries out supervisory responsibilities in accordance with all Legends & ASM policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education And / Or Experience

High school graduate, GED, or equivalent experience in comparable company.

Skills And Abilities

Compensation

Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

Working Conditions

Location : On Site at View Boston (Boston, MA)

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Legends & ASM Global is an Equal Opportunity / Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.