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IT Support Technician
IT Support TechnicianWiden the Net | B Corp • Bellevue, WA, United States
IT Support Technician

IT Support Technician

Widen the Net | B Corp • Bellevue, WA, United States
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IT Support + AV

We are looking for an IT support technician to support growth in both Seattle and Bellevue, they want somebody able to work in both offices.

  • Troubleshooting Windows OS, Mac OS and Linux OS, IT network, AD, Office 365 and digital workspace technologies such as Okta, Atlassian, Slack, Confluence, Google Workspace, storage, JAMF,
  • Clearing tickets backlog, analysing issues and following up with end users, escalate technical issues, helping resolving problems and finding root cause within SLA;
  • Building good relationship with 3rd party software / hardware vendors;
  • AV Support (Google Meets)
  • Documentations

$34.79 per hour + PTO federal holidays.

W2 contract

Requirements :

  • 1-2 + years experience working as IT support / service desk;
  • Jira + AV Support
  • Excellent client facing and problem solving skills, creative thinking and sociable personality
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    It Support Technician • Bellevue, WA, United States

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