Supervisor, New Loan Onboarding & Admin (Minneapolis)

Supervisor, New Loan Onboarding & Admin - Commercial Real Estate Finance Northmarq – Minneapolis, MN (Bloomington, MN) At Northmarq, you can be part of something special. Northmarq is a unique capital markets resource for commercial real estate investors, providing our clients access to experts in debt, equity, investment sales, loan servicing, and fund management. We offer you a career path with best-in-class training, and we foster inclusive teams committed to collaboration, mentoring, and growth. At Northmarq, we will help you unlock your potential – whether you are an industry veteran or you’re just getting started. Your new career is waiting. Start something special today.  Northmarq was voted by Real Estate Forum as one of The Best Places to Work in Commercial Real Estate!  Northmarq is looking for a Supervisor, New Loan Onboarding & Admin to join its Servicing department  in the  Minneapolis (Bloomington, MN)  headquarters office. This position has oversight of two critical teams within the Loan Operations team : the New Loan Onboarding staff ensures that loans are properly established in recordkeeping systems, and the Admin Support team ensures that borrower and lender requests are promptly addressed. We are seeking a candidate who will provide exemplary customer service, who has prior leadership experience, and who prioritizes both accuracy and timeliness in their work. We value innovation and seek a candidate who is driven to enhance business processes as the organization grows. Position Responsibilities : Team Management

• Provide ongoing support and guidance to team members, helping them manage competing priorities, deadlines, and challenging workloads effectively.
• Oversee the development and maintenance of documentation related to loan onboarding and admin processes, ensuring that procedures are well-documented and align with industry best practices.
• Professional development of team staff by creating and implementing targeted training initiatives, workshops, and skill-building programs to enhance their expertise in commercial real estate and loan terminology.
• Ensure accuracy of inputs and effective Quality Control processes for key functions of teams

New Loan Onboarding Oversight

Acquisition and Transfer Out Oversight

Admin Support Oversight

Continuous Improvement

Personal Development

What We're Looking For :

Northmarq offers a highly competitive benefits package including : medical, dental, vision, paid time off, 401K match and an annual discretionary contribution based on business performance, paid parental leave and adoption assistance, education assistance, volunteer paid time off, charitable contribution match and so much more!