Director, Technical Program Management, Strategy & Operations

The Director of Engineering Strategy & Operations will serve as a key member of the engineering leadership team, responsible for driving operational excellence, organizational effectiveness, and long-term strategic initiatives across the global engineering organization. This leader will partner closely with the EVP of Engineering, and other cross-functional executives to align engineering processes, resources, and roadmaps with the company’s strategic goals.

We are seeking a seasoned Engineering Director to lead the growth and scale of engineering operations programs. As part of the Engineering Strategy & Operations team, this role is responsible for building a world-class technical enablement and deployment program that empowers engineers to tackle complex customer challenges using the Salesforce Platform.

The ideal candidate is a data-driven, people-centric leader who brings a blend of strategic thinking, operational discipline, and deep understanding of modern engineering practices.

You will be responsible for defining onboarding experiences, technical training programs, and engagement models that prepare engineers to deliver secure, scalable, and high-performance solutions. Your efforts will lay the groundwork for how engineers drive platform adoption, enhance technical health, and accelerate customer time-to-value in the field.

Your Impact – Engineering Leadership & Enablement

• Lead and grow a team of technical enablement leads and program managers responsible for onboarding and scaling engineers globally
• Foster a culture of engineering excellence, continuous learning, and customer-first problem solving
• Provide technical mentorship and architectural guidance to new and existing engineers
• Build pathways for engineers to progress from onboarding to technical leadership in the field

Program & Technical Strategy

Cross-Functional Collaboration

Requirements

For roles in San Francisco and Los Angeles : Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

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