Office Manager

Job Description

Job Description

Benefits :

401(k)

401(k) matching

Competitive salary

Flexible schedule

Paid time off

Office Manager - NorthShire Inc.Benefits / Perks

• Flexible hybrid work-from-home schedule
• Competitive compensation
• Career advancement opportunities
• Paid time off
• 401k match
• Mileage reimbursement for work-related trips (excluding office commutes)
• Provided with MacBook Pro (Jobber, QuickBooks, T-Mobile DIGITS, ADP)

Job Summary

NorthShire Inc., a landscaping company specializing in landscape maintenance and commercial snow plowing, is seeking a highly organized Office Manager for a hybrid work-from-home role. As the first full-time office employee, you will take over critical administrative tasks from the company president / owner, ensuring smooth and efficient operations. Responsibilities include managing schedules, handling invoices, negotiating with vendors, maintaining office systems, and leveraging field-based CRM tools like Jobber for scheduling, estimating, and invoicing. The ideal candidate is comfortable answering phones, has expertise in QuickBooks, and thrives in a dynamic, home-service-based environment.

Responsibilities

• Manage calendars for appointments, meetings, and field operations
• Optimize office processes and implement efficient systems using Jobber and QuickBooks
• Pay and record invoices, ensuring accurate general office budget maintenance
• Negotiate contracts and pricing with vendors and service providers
• Collaborate with ADP for payroll, hiring, benefits, and tax form management
• Utilize Jobber to :

Apply customer tags and fill custom fields for comprehensive data management

• Enroll regular mowing customers in autopay for steady cash flow
• Explore AI Receptionist for after-hours call handling
• Answer phones and communicate effectively with clients and team members
• Perform occasional work-related trips (e.g., bank, office supply store, jobsite check-ins) with mileage reimbursement

Qualifications

• High school diploma / GED required; some college preferred
• Proven experience as an Office Manager, preferably in a home-service-based company
• High level of expertise in QuickBooks; experience with Jobber or similar field-based CRM is a plus
• General understanding of landscape maintenance, landscape construction, and commercial snow plowing
• Proficient in Microsoft Office, Excel, and Outlook and / or Mac / Google Drive equivalent
• Excellent time management, problem-solving, and attention to detail
• Strong verbal and written communication skills
• Ability to work independently from a home office with :

Personal cell phone

• Dedicated home office / workspace
• Dependable transportation for occasional office / shop visits
• Comfortable with a wide variety of tasks and applications
• Experience with T-Mobile DIGITS, ADP, or similar VOIP / payroll systems is a plus

Work Environment

• Hybrid role with significant work-from-home flexibility
• Occasional travel to office / shop locations as needed
• Work-related trips (e.g., bank, jobsite check-ins) eligible for mileage reimbursement

Flexible work from home options available.