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Front Desk Manager

Front Desk Manager

Crunch FitnessAnn Arbor, MI, US
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Job Opportunity at Crunch Fitness

Crunch Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team. Working at Crunch is more than a job, it's an opportunity to inspire others to reach their fitness goals. Our 'No Judgments' philosophy attracts a diverse and welcoming group of professionals and makes Crunch an amazing company to work for.

Crunch is a gym that believes in making serious exercise fun by fusing fitness and entertainment and pioneering a philosophy of No Judgments. Our gyms are packed with the latest state-of-the-art cardio and strength training equipment, weight room, full service locker rooms with showers, tanning booths, HydroMassage bed, and an extensive schedule of Crunch's signature classes including Zumba, BodyWeb with TRX, Yoga Body Sculpt, Belly Butt and Thighs Bootcamp, and more.

Benefits

Bonus based on performance

Competitive salary

Employee discounts

Opportunity for advancement

Paid time off

Training & development

Reports To

General Manager

Requirements

Fluent in English

Proficient reading and writing skills

Computer skills

Sales experience

Special Skills

Strong customer service skills

Experience in lead generation and conversion

Responsibilities

Membership Sales

Greet all members & guests with a smile and wish them well as they exit the club

Check in all members and guests in accordance with company procedures

Facilitate any messages on club software at member check-in

Answer phones in courteous, helpful, professional manner

Communicate special events to members and guests

Maintain an atmosphere, which makes members feel welcome

Facilitate all member requests or forward to a manager

Maintain professional disposition at all times

Sell retail products

Schedule member services : tanning, etc

Facilitate payment of member services in accordance with company procedures

Know club facility, services, and schedules

Maintain a clean and organized work area

Assist in all projects as delegated by club management

Follow all policies and procedures in the Employee Handbook

Opening and closing duties

Meetings

Monthly or Weekly Department Meetings

Employee Training Meetings

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Front Desk Manager • Ann Arbor, MI, US