Field Services Technician - Level 2

As a part of Johnson Controls Data Center Solutions business unit Silent-Aire is on the forefront in the creation of new and exciting products to support the data center industry. Our custom computer room air handling units (CRAHU) are industry leading examples of some of the most highly energy efficient and sophisticated cooling systems in the world. We are a diverse upbeat creative team-oriented group of technicians engineers and managers working on a daily basis to develop data center cooling equipment that is changing the face of the data center facility. Take some time to learn about us and apply today! Help us drive customer wins and be a part of a team that believes that through teamwork leadership and collaboration - anything is possible.

What we offer

Competitive pay

Paid vacation / holidays / sick time - 10 days of vacation 10 paid holidays and five sick days each year

Comprehensive benefits package including 401(K) with match as well as insurance coverage that starts on day one (medical dental and vision care)

Encouraging and collaborative team environment

Dedication to safety through our Zero Harm policy

What you will do

Supporting Silent-Aires Mission Critical Services you will work unsupervised while making informed decisions to complete tasks as instructed . You will also complete detailed end of day reports with complete accountability for the time spent on the task and identify and report the difference between any manufacturing and construction deficiency. This will be completed by leveraging your knowledge and understanding of electrical mechanical and control systems including the following technical skills-

Electric Motors (3-phase and 1-phase)

Electric motor controls (contactors starters relays disconnects transformers etc.)

Various types of water pumps

Intake and exhaust fans

Economizers

Humidifiers

Variable Frequency Drives (VFDs)

Electrical component troubleshooting

Understands VFDs - Can Delete repeat

The Technician must be able to proficiently demonstrate the following tasks :

Soldering

Brazing

How you will do it :

Check in with Manager at the end of each workday while in the Field

During and / or at the end of each day / job complete all company provided forms to the fullest extent possible.

Obtain client signature on company provided forms where applicable.

Hand in paperwork at the end of each trip for processing in sequential order.

Ensure all receipts or invoices for expenses have job numbers and get sent to the correct person.

Ensure all excess materials used for each job are listed properly and documented. Assist on job sites with other Silent Aire Field Technicians as needed

Answer all office emails / calls in a timely manner.

Secure parts and tools needed throughout the day for various jobs as required.

Report all warranty repairs to the Manager or field supervisor and provide the necessary info needed to report back to the plant if it is a Silent Aire internal problem.

Set expectations to other team members.

Consult Manager or field supervisor in times of uncertainty.

Constantly in contact with customer general contractors and other Silent-Aire employees

Active participant in daily construction commissioning and team meetings

As a team-player maintain a positive relationship with coworkers clients customers.

Build client confidence in company.

Respect and strictly adhere to the non-disclosure policies on the job site and away.

Provide information to management on training needs and courses of interest.

Responsible for the daily preparation of the parts and tools for each days activities.

Complete work in a timely and workmanlike manner.

Coordinate with dispatcher for the use of company tools and ensure they are returned to the office in a timely manner.

Must maintain all safety equipment and standards at all times

Provide direction to clearly complete tasks to other team members based on the Leads direction and execute them.

Run the day-to-day site crews based on the direction of the lead mechanic.

Follow all company policies and lead by example

What we look for : Required :

Experience with the following equipment : Electric Motors (3-phase and 1-phase) Electric motor controls (contactors starters relays disconnects transformers etc.) Various types of water pumps Intake and exhaust fans Economizers Humidifiers Variable Frequency Drives (VFDs) Electrical component troubleshooting Understands VFDs - Can Delete repeat

Must be able to proficiently demonstrate the following tasks : Soldering and Brazing

Full understanding of electrical mechanical and control systems

Ability to read and understand mechanical and electrical drawings

Able to assemble install test and maintain electrical or electronic wiring equipment appliances apparatus and fixtures using hand tools and power tools.

Can identify the components and understanding how each component works diagnosing problems associated with the equipment use meters and other handheld tools to perform maintenance and to troubleshoot.

Basic knowledge of Windows Office Programs (Outlook Excel Word )

Must possess a valid drivers license

Must have a high school diploma or equivalent GED certificate

Must have at least an Apprentice license or at least ten years of trade-related work experience OR any similar combination of education and experience

Must gain excellent logistical knowledge of customers onsite practices

Must be able to drive to local job sites on a request basis

Excellent written and oral communications skills

Time management organizational and multitasking skills

Proven experience working well with other technicians and tradesman

Must have a strong desire to continue to develop their knowledge base

Good hygiene and cleanliness are required at all times

Preferred :

Fully understands and has mastered the fundamentals of temperature and humidity measurement and control in air conditioning units. - Preferred but not required.

EPA 608 Certification - Preferred but not required.

Additional Details :

Travel is required to field worksite locations

Personal Protective Equipment (PPE)

Must be able to pass a DOD background check requiring proof of US Citizenship

Willingness to travel to customer locations (domestic and international)

This is a safety sensitive position

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin age protected veteran status genetic information sexual orientation gender identity status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate visit EEO is the Law . If you are an individual with a disability and you require an accommodation during the application process please visit here.

Required Experience :

Key Skills

Computer Hardware,Customer Service,Hand Tools,Computer Networking,Field Service,POS,Windows,Mechanical Knowledge,Service Technician Experience,Merchandising,Project Coordination,Troubleshooting

Employment Type : Full-Time

Experience : years

Vacancy : 1