Technical Services Manager - Video

Location : Lititz, PA | 💰 Pay Range : $80,000-$96,500 per year

Technical Services Manager - Video – Lead the Vision. Elevate the Standard. Deliver the Experience.

At EventEQ , we’re not just about lights—we’re about illuminating moments that matter. Whether it’s a large-scale corporate event, a concert, or a live broadcast, our video systems bring creative visions to life. We’re currently seeking a Technical Services Manager - Video  to serve as the strategic bridge between our internal teams and external clients—guiding people, gear, and ideas toward show-stopping results.

If you're a technical leader who thrives in a dynamic, people-first environment—and you understand that successful events are built on planning, precision, and partnership—this is the role for you.

Who We Are

EventEQ , part of the Entertainment Technology Partners (ETP) family, specializes in delivering impactful live event experiences with top-tier audiovisual services. We believe in collaboration, sustainability, and doing work that creates a lasting impression. At EventEQ, every light we place is a reflection of our commitment to excellence.

What You’ll Be Doing

As the Video Service Manager , you’ll oversee the technical planning, staff coordination, and execution of video services across our event portfolio. You’ll ensure quality, efficiency, and innovation from concept to show close.

Administrative Leadership

Collaborate with internal teams to maintain technical excellence across video services

Review show quotes to confirm proper equipment usage and technician assignments

Recruit, recommend, and retain qualified full-time and freelance video technicians

Monitor technician scheduling and manage quality control workflows

Participate in venue walk-throughs to identify technical requirements and constraints

Build collaborative relationships with video leads across other ETP brands

Design & Planning

Evaluate client needs, assess feasibility, and recommend design solutions within venue limitations

Plan equipment use and placement to achieve creative and technical goals

Manage the Technical Design Services process with cross-departmental coordination

Technical Oversight & Staff Development

Provide hands-on technical guidance to ensure consistent show quality

Ensure proper technical documentation is prepared for show prep and site execution

Assess and recommend training opportunities for technicians and QC staff

Contribute to the development and delivery of ongoing training programs

Support technicians with advanced troubleshooting and escalation needs

Review post-show reports to resolve technical, customer, or logistical issues

Additional responsibilities may be assigned to meet evolving business needs.

What We’re Looking For

Proven experience in event video services and / or AV production management

Strong understanding of technical video design, equipment, and troubleshooting

Effective communicator with a leadership mindset and cross-functional coordination skills

Comfortable navigating both the strategic and hands-on aspects of production

Experience managing crews, workflows, and quality assurance in a fast-paced environment

Commitment to client satisfaction, safety, and continuous improvement

Why Join EventEQ?

Creative Ownership – Drive design and execution on high-impact events

Growth Opportunities – Be a leader in a growing organization with room to advance

Comprehensive Benefits – Medical, dental, vision, life & disability insurance, flexible spending account, 401(k) with company match, and generous PTO starting at 12 days + 8 holidays

People-First Culture – Work with teams who value creativity, inclusion, and sustainability

Purpose-Driven Work – Contribute to shows and experiences that inspire audiences nationwide

EventEQ is a Tobacco-Free and Drug-Free Workplace and an Equal Opportunity Employer. We participate in E-Verify and comply with all applicable leave laws including FMLA. Learn more about FMLA .

Ready to light the path forward? Apply now and lead with purpose at EventEQ .