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Non DOT Driver

Non DOT Driver

Samuels & Son Seafood CPhiladelphia, PA, United States
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Job Overview :

As a Delivery Driver, you will be responsible for safely and efficiently transporting goods to customers within a designated area. You will ensure timely delivery of products, maintain high standards of customer service, and keep accurate records related to deliveries.

Key Responsibilities :

  • Delivery of Goods : Transport products from the warehouse or distribution center to customer locations in a timely manner.
  • Route Planning : Follow predefined routes or GPS directions while ensuring the most efficient and safest path is taken.
  • Customer Interaction : Provide excellent customer service during delivery, which includes greeting customers, handling any questions or concerns, and ensuring a positive experience.
  • Inventory Management : Verify the contents of delivery against orders and confirm that deliveries are accurate, complete, and in good condition.
  • Documentation : Maintain accurate delivery records, including delivery logs, receipts, and signatures, and submit required paperwork in a timely manner.
  • Vehicle Maintenance : Ensure the delivery vehicle is kept clean, maintained, and in good working condition. Report any issues or concerns to the supervisor or fleet manager promptly.
  • Safety Compliance : Follow traffic laws, company safety protocols, and all applicable regulations while on the road.
  • Handling Returns : If applicable, collect return items from customers and manage the return process according to company procedures.
  • Problem Solving : Address any issues or delays in deliveries, such as road closures, product issues, or customer concerns, and work to resolve them quickly.

Qualifications :

  • Education : High school diploma or equivalent preferred.
  • License : Valid driver's license (specific class may vary based on vehicle type).
  • Experience : 3 years of delivery experience is preferred.
  • Skills :

    • Strong communication and customer service skills.

  • Ability to work independently and follow instructions.
  • Basic knowledge of GPS systems and route planning.
  • Ability to lift and carry packages as needed.
  • Time management skills to ensure punctual deliveries.

    • Physical Requirements :

  • Ability to lift and carry packages weighing up to 100 pounds.
  • Ability to bend, stretch, and sit for extended periods while driving.
  • Ability to handle varied weather conditions (if applicable).

    • Expectations :

  • Punctuality : Timely and consistent delivery to customers according to set schedules.
  • Professionalism : Always represent the company in a professional manner by wearing uniforms (if provided), using appropriate language, and maintaining a polite demeanor.
  • Customer Focus : Ensure a positive customer experience by handling goods carefully, providing clear communication, and resolving issues promptly.
  • Accountability : Be responsible for maintaining vehicles and goods, following safety procedures, and delivering accurate paperwork.
  • Adaptability : Be flexible to handle changes in route, delivery requirements, or unforeseen situations.

    • Work Schedule :

  • Full-time / Part-time options available. Weekend availability is mandatory.
  • Flexible hours with possible weekends and holidays required depending on business needs.
  • Overtime may be available based on delivery needs.

    • Maintains valid drivers license and DOT medical card however does note maintain a valid CDL drivers

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