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Senior Client manager - Large Accounts
Senior Client manager - Large AccountsMarsh LLC • Boston, MA, United States
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Senior Client manager - Large Accounts

Senior Client manager - Large Accounts

Marsh LLC • Boston, MA, United States
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Our Marsh team is seeking a dynamic Partner Manager to manage one of our core strategic clients. This role will be part of the Partner Management team within Marsh's US Affinity organization, focused on growing Marsh’s presence in the commercial segment through use of digital products & partnerships. The successful candidate will bring insurance product knowledge and project management skills and leverage industry insights and risk management trends to drive client growth, enhance risk mitigation and build a trusted client partnership.

This position can be remote anywhere in the US.  If you are looking for an opportunity to be part of an exciting team of entrepreneurs with the mission to disrupt and deliver the art of the possible in the insurance industry, come join us!

We can Count on you to :

Client Relationship Management & Execution :

  • Act as a trusted advisor to strategic clients, ensuring insurance programs deliver measurable value through a combination of risk mitigation, business impact, and operational resilience
  • Address escalated issues promptly, ensuring high levels of client satisfaction and long-term loyalty.
  • Ensure a strong customer-centric and outside-in focus by establishing a sound design thinking process and feedback loop
  • Define and manage the product vision for the client and associated roadmap
  • Work closely with sales, compliance, legal, privacy, marketing, placement and other teams to ensure all revenue and customer satisfaction goals are met
  • Become the subject matter expert with respect to client needs as well as an expert with respect to the competition and industry trends
  • Work closely with internal and external business partners to develop and continuously refine product roadmaps based on a comprehensive understanding of changing client / customer needs, industry dynamics, and business objectives
  • Take a disciplined and analytical approach toward measuring client / product success by defining customer / business focused metrics and the required infrastructure to measure ongoing progress

What you need to have :

  • Bachelor’s degree required
  • Industry background in insurance required (i.e. underwriting, brokerage, commercial lines, product management)
  • Demonstrated ability to develop and manage client relationships
  • Proven project management and program execution skills
  • Excellent communication, presentation, and interpersonal skills
  • Ability to work independently, manage multiple priorities, and collaborate across teams.
  • What makes you stand out :

  • Management experience with the ability to mentor and develop team members, translating strategy to execution and delivering day-to-day best in class service.
  • Superior analytical and problem-solving skills, critical thinking
  • Highly collaborative work style with ability to work in a team environment & independently
  • Customer Centric Mindset
  • Why join our team :

  • We help you be your best through professional development opportunities, interesting work and supportive leaders.
  • We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact on colleagues, clients and communities.
  • Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
  • Marsh, a business of Marsh McLennan (NYSE : MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses : Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.

    Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex / gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations@mmc.com.

    Marsh, a business of Marsh McLennan (NYSE : MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses : Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.

    Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex / gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations@mmc.com.

    The applicable base salary range for this role is $116,400 to $248,000.

    The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

    We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.

    Applications will be accepted until : December 31, 2025

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