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Business Operations Associate
Business Operations AssociateAllium • New York, NY, US
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Business Operations Associate

Business Operations Associate

Allium • New York, NY, US
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Allium Makes Blockchain Data Accurate, Simple and Fast

Allium tames the chaos by ingesting, sanitizing, and standardizing all this data. As of this post, the data we've archived across 100+ blockchains is in the petabytes and growing exponentially.

This is one of the rare times in history where indexing a giant public dataset is sorely needed by all - similar to what Bloomberg did for financial data and what Google organized for public webpage data. With this indexed data, we are fortunate to support trailblazers in this industry and play some role in the industry's most exciting trends :

We serve 2 groups of customers today with the same data but different platforms. Analysts who need to answer data questions about the blockchain (think BI) and Engineers who need highly reliable data queryable in near realtime (think Application backends). Our customers include the biggest institutions Visa, Stripe, Grayscale and also the biggest crypto companies such as Phantom, Uniswap. Allium is one of the unique companies in the industry that bridge blockchain and non blockchain worlds.

We are looking for people who will work closely with the leadership team to scale business operations as Allium grows, including finance, investor relations, GTM, vendor management, and more!

What You'll Do

Finance & AR - You'll help optimize and automate the finance, billing, and accounts receivable functions, supporting Allium's ability to scale with rapidly growing customers and revenue. You'll improve & implement systems to :

Onboard customers smoothly based on contract details.

Manage all accounts receivable (AR) functions, including invoicing, payment application, and monthly reconciliations.

Review contracts to issue accurate invoices and maintain recurring billing schedules.

Track and apply customer payments daily, ensuring no delays or errors in revenue reporting.

Maintain and reconcile deferred revenue ledgers based on service delivery timelines.

Prepare monthly AR and aging reports with clear notes on overdue accounts and expected payment timelines.

Communicate directly with clients regarding billing discrepancies and collections, ensuring timely follow-ups.

Monitor invoice status, revenue trends, and payment activity.

Coordinate with auditors, internal stakeholders, and external finance partners to support AR audit requests or contract-related questions.

Investor Relations - You'll support investor relations, including developing investor materials and engaging investors for reporting & support.

Special Projects - You'll provide analytical and operational support to key initiatives across the organization like pricing strategy, customer onboarding & success, and GTM partnerships.

Customer Acquisition - You'll collaborate with Sales, Marketing, and Legal on customer materials, agreements, and contracts.

Vendor Management - You'll partner with vendors and service providers for optimal outcomes.

Real-Estate & Logistics - Help manage our real-estate footprint, physical office presence, and logistics

Cross-Functional Scaling - You'll collaborate with relevant teams to scale all other business operations functions, including Marketing, Product, HR, Compliance, IT, and more.

About You

2 - 5 years of professional experience , including time spent in a business operations (with finance) role within a rapidly scaling business :

You have proven experience thriving in a scrappy startup environment, building processes from scratch.

You're proficient with advanced spreadsheet tools (Excel / Google Sheets) and accounting, invoicing, & financial software like QuickBooks, Orb, Anrok, Ramp

You have a strong understanding of US GAAP principles (knowledge of IFRS would be advantageous) particularly as they relate to revenue recognition and accounts receivable.

You have a strong knowledge of AR processes including invoicing, payment application, customer account reconciliation, and deferred revenue tracking.

You're familiar with or willing to learn RevOps.io, HubSpot / Salesforce, and collaboration tools (e.g., Slack, Discord); basic SQL knowledge is a plus.

You are an owner - You are proactive, responsible and adaptable. You take pride in your work and take responsibility for your decisions, and also respect others with theirs. You have excellent attention to detail, organizational skills, and meet deadlines all while operating in a highly ambiguous and fast-changing environment.

You are a doer - You get stuff done, and move with unusual urgency, take pride in continual improvement, and iteratively integrate feedback.

You have high integrity - You uphold the highest standards of discretion and integrity. You'll be entrusted with a range of confidential information, from customer information to company financial details.

Team-first approach - You put the team's needs first and approach your work with humility and a sense of service.

You are Crypto Curious - No prior experience in blockchain needed, but you're always curious to learn more.

Analytical and Operational Expertise - You have a strong foundation in analytics and can apply it to make data-driven decisions. You are equally adept in strategy and execution, you seamlessly transition from setting the vision to implementing it on the ground.

What Some Cool People Have to Say About Us :

Mario Gabriele from The Generalist's Future 50 Startup List : https : / / www.allium.so / post / allium-named-awardee-of-the-generalists-inaugural-future-50-startups

Tomasz Tungus from Theory Ventures : https : / / tomtunguz.com / allium /

Bucky Moore from Kleiner Perkins : https : / / www.kleinerperkins.com / perspectives / allium-series-a /

Ok.. Now for Some Tough Love, Here Are the Values We Strive For at Allium :

Pro Athlete Mindset - Consistency. Day in and day out, in pursuit of excellence. A win yesterday does not guarantee (or even imply!) a win tomorrow. I hope anyone who supports a failing sports team will feel the pain (cough Man United fan s) of inconsistency

Figure It Out & Extreme Ownership - Every day is unexplored territory. There are new engineering frameworks, new legal docs, new compliance, new sales, new regulations, and new operational procedures every single day. If you don't know it, learn it. If you can't learn it, find someone or a product that does it. If you can't find someone, find someone who can find someone. It is never lack of resources, but lack of resourcefulness.

High Agency - (One of) the highest commonality between all successful people is their responsiveness, most successful billionaire CEOs still reply to emails within minutes (within working hours). And when you reply, respond fast with effective solutions - and even better, resolutions. If you're looking for a superpower, you can't go wrong with responsiveness. Well of course this doesn't make sense when you're an engineer coding in flow, but in

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