Talent.com
Associate Team Leader
Associate Team LeaderH&R Block • Everett, WA, US
Associate Team Leader

Associate Team Leader

H&R Block • Everett, WA, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
  • serp_jobs.job_card.part_time
job_description.job_card.job_description

Associate Team Leader

At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong.

We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry.

At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.

Joining us as an Associate Team Leader, youll support a single retail office during tax season to consistently exceed client expectations and provide daily operations direction for the tax office. Youll begin working a flexible part-time schedule in late fall as you ramp up for the busy tax season and transition to a full-time schedule from January through April.

It would be even better if you also had :

  • Experience supervising or managing people
  • History of delivering outstanding customer experiences

What you'll bring to the team :

  • Support the Multi-Unit Team Leader, serving as an onsite point of contact for tax office associates and clients, ensuring quality and consistent execution that will allow us to promote the value of H&R Block
  • Execute and hold all tax office associates accountable to the client service experience, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
  • Serve as point of contact for onsite escalated client service concerns
  • Ensure clients are scheduled properly and conflicts are resolved, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
  • Lead the office from the front desk, providing phone coverage and engaging with clients to deliver an outstanding experience
  • Lead daily activities to ensure that all tax office associates are scheduled, and work is completed according to deadlines, with attention to quality standards, priorities and overall goals
  • Lead daily huddles and communicate essential information to office associates
  • Your expertise :

  • Prior experience working in customer service or similar role
  • Strong organizational skills and ability to plan and manage day-to-day office operations
  • Customer-centric mindset and strong communication skills
  • Computer proficient with the ability to use MS Office
  • Demonstrated ability to work independently with minimal supervision
  • Able to work a flexible work schedule of 40 hours per week and flexibility based on business needs
  • High school diploma / equivalent or higher
  • Why work for us :

    At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.

  • Employee Assistance Program with Health Advocate
  • Wellbeing program, BetterYou, to help you build healthy habits
  • Neurodiversity and caregiver support available to you and your family
  • Various discounts on everyday items and services
  • Benefits with additional eligibility requirements : Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan
  • The community you will join :

    At H&R Block we remain committed to building a Connected Culture one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.

    You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.

    H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

    If youre looking to make an impact, H&R Block is the place for you.

    Pay Range Information

    The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan. Qualifying associates can enroll themselves and / or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit.

    Pay Range

    $11.00 - $29.00 / Hr.

    Sponsored Job #45684

    serp_jobs.job_alerts.create_a_job

    Associate Team Leader • Everett, WA, US

    Job_description.internal_linking.related_jobs
    Recovery Specialist I (Short Hour) - Mental Health 270

    Recovery Specialist I (Short Hour) - Mental Health 270

    Telecare Corporation • Stanwood, WA, United States
    serp_jobs.job_card.full_time
    They made it easier for me to live, breathe, eat, and stay clean.Without them, I'd be waiting somewhere, waiting for someone to give me a chance to live. What You Will Do to Change Lives.The Recover...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Material Operations Associate, Lead

    Material Operations Associate, Lead

    Bristol Myers Squibb • Bothell, Washington, USA
    serp_jobs.job_card.full_time
    Those arent words that are usually associated with a job.But working at Bristol Myers Squibb is anything but usual.Here uniquely interesting work happens every day in every department.From optimizi...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Operations Associate

    Operations Associate

    PitchBook • Seattle, Oregon, USA
    serp_jobs.job_card.full_time
    At PitchBook a Morningstar company we are always looking forward.We continue to innovate evolve and invest in ourselves to bring out the best in everyone. Were deeply collaborative and thrive on the...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Side Hustle Project Lead

    Side Hustle Project Lead

    Finance Buzz • Mount Vernon, Washington, US
    serp_jobs.job_card.full_time +1
    We’re offering a role for someone who wants to lead their own side-income project in their spare time.You’ll explore various proven side hustles, select the ones that fit your lifestyle, and run th...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Advisory Board Member

    Advisory Board Member

    Diocese of Olympia Refugee Resettlement Office • Seattle, WA, United States
    serp_jobs.job_card.full_time
    The New Roots Fund is looking for Advisory Board Members to provide strategic guidance, leveraging your expertise to offer "wise counsel," insights, and recommendations on business, market, and ind...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Travel CT Tech - $2,270 to $2,609 per week in Mount Vernon, WA

    Travel CT Tech - $2,270 to $2,609 per week in Mount Vernon, WA

    AlliedTravelNetwork • Mount Vernon, WA, US
    serp_jobs.job_card.full_time
    AlliedTravelNetwork is working with Fusion Medical Staffing to find a qualified CT Tech in Mount Vernon, Washington, 98274!. Facility in Mount Vernon, Washington.Fusion Medical Staffing is seeking a...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Travel CT Tech - $2,270 to $2,609 per week in Mount Vernon, WA

    Travel CT Tech - $2,270 to $2,609 per week in Mount Vernon, WA

    AlliedTravelCareers • Mount Vernon, WA, US
    serp_jobs.job_card.full_time
    AlliedTravelCareers is working with Fusion Medical Staffing to find a qualified CT Tech in Mount Vernon, Washington, 98274!. Facility in Mount Vernon, Washington.Fusion Medical Staffing is seeking a...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Manager In Training

    Manager In Training

    AutoZone • Stanwood, WA, US
    serp_jobs.job_card.full_time
    AutoZone’s Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Ple...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Therapy / Rehab - SLP

    Therapy / Rehab - SLP

    Powerback - Marysville (S) - StafferLink • Marysville, WA, United States
    serp_jobs.job_card.permanent
    Powerback - Marysville (S) - StafferLink.Please inquire for local rates.serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Cat City Lead

    Cat City Lead

    Progressive Animal Welfare Society • Seattle, Oregon, USA
    serp_jobs.job_card.full_time
    The Cat City Lead is an essential role for PAWS.Cat City is a satellite location for PAWS operating in the University District of Seattle. The Cat City Lead works in collaboration with the Cat City ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Open Jobs Operations Leader Full Time

    Open Jobs Operations Leader Full Time

    Sephora • Seattle, Oregon, USA
    serp_jobs.job_card.full_time +1
    Westlake Ave Seattle WA 98121 United States (US).Youll lead the operations team oversee inventory and merchandising and coach others to perform at their best. If youre passionate about retail operat...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Associate Team Leader

    Associate Team Leader

    Seattle Staffing • Seattle, WA, US
    serp_jobs.job_card.full_time +1
    H&R Block Associate Team Leader.At H&R Block, we believe in the power of people helping people.Our defining purpose is to provide help and inspire confidence in our clients, associates, and communi...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Leader In Training (PT)

    Leader In Training (PT)

    Buckle • Seattle, WA, US
    serp_jobs.job_card.part_time
    The Leader in Training (LIT) and Floor Leader position's primary responsibility is to fulfill our mission statement : "To create the most enjoyable shopping experience possible for our Guests.The LI...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Therapy - PT

    Therapy - PT

    ATI Physical Therapy - West_WA_Marysville - State Ave • Marysville, WA, United States
    serp_jobs.job_card.full_time
    ATI Physical Therapy - West_WA_Marysville - State Ave.GetMed Staffing is searching for a strong Physical Therapist to assist our traveler-friendly client. A minimum of 1-2 years of experience is req...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Team Lead

    Team Lead

    Tempur Sealy • Bellevue, WA, United States
    serp_jobs.job_card.full_time
    Tempur Sealy is committed to improving the sleep of more people, every night, all around the world.As a leading designer, manufacturer, distributor, and retailer of bedding products worldwide, we k...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    CDL-A Refrigerated Team Truck Driver in Burlington, WA

    CDL-A Refrigerated Team Truck Driver in Burlington, WA

    AllTruckJobs • Burlington, WA, US
    serp_jobs.job_card.full_time
    CRST The Transportation Solution Inc.We are looking for Experienced CDL A Team Truck Drivers to Haul Dedicated freight all over the US. CDL A Team Drivers can make $95,000 to $104,000+ annually.Safe...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Client Director Team Lead, GTS

    Client Director Team Lead, GTS

    Gartner • Seattle, WA, United States
    serp_jobs.job_card.full_time
    The Client Director, Team Lead role is responsible for setting, directing, and executing the strategy for global clients or major regional accounts that are of substantial strategic and revenue gen...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    PT Sales Associate

    PT Sales Associate

    Tory Burch • Tulalip, Washington, USA
    serp_jobs.job_card.part_time
    American luxury lifestyle brand founded in 2004.Anchored in the casual elegance of American sportswear Torys design philosophy is defined by effortless silhouettes innovative materials eclectic jux...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted