Customer Account Representative
The LaSalle Network Inc.Naperville, Illinoisjob_description.job_card.30_days_ago
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- serp_jobs.job_card.full_time
job_description.job_card.job_description2+ years Customer Service experience 2+ years of working in an office space Must have strong verbal and written communication; must be conversational Comfortable with multi-tasking and working in a fast-paced environment Extremely resourceful and able to problem solve Ability to provide exceptional customer service consistently
Are you a detail-oriented, proactive individual with a passion for customer satisfaction? LaSalle Network is currently partnering with a company that has been around for over 20 years. They support homeowners with protection plans and on-demand services for repairs or maintenance.
This client is seeking a Customer Account Representative to join their growing team. This position would be 100% onsite in Naperville, IL.
Customer Account Representative Responsibilities :
- Assist existing customers with account questions or processes and scheduling repair or maintenance service while selling additional products and services
- Sell home warranty and energy-related products and services to residential and / or commercial customers
- Ability to successfully resolve customer questions and / or concerns quickly in one phone call by clarifying issues, researching and exploring answers and alternative solutions and implementing appropriate solutions.
- Create and maintain personal / team sales goals daily, weekly and monthly
Customer Account Representative Requirements :
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Account Representative • Naperville, Illinois