Health Insurance Account Manager / Claims Processing

Job Description

Job Description

Based in Park Ridge, New Jersey, our office is a hub of activity, fostering a collaborative and supportive environment for all team members. As the Health Insurance Account Manager, you will be assisting clients with their health insurance needs and ensuring their satisfaction with our services. Your role will involve managing client accounts, processing claims, resolving inquiries, and maintaining positive relationships with policyholders.

If you are enthusiastic about customer service, have a passion for improving the health insurance experience for clients, and thrive in a fast-paced, engaging work environment, Vozza Agency Inc. welcomes you on board. Take the next step in your career and apply today!

Benefits

Annual Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Life Insurance

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

Responsibilities

Client Assistance : Work closely with clients to understand their health insurance needs and provide personalized guidance.

Premium Evaluation : Review insurance plans to ensure they align with clients' budget and coverage requirements.

Policy Management : Oversee the administrative aspects of health insurance policies, including claims processing and renewal coordination.

Customer Satisfaction : Maintain strong relationships with clients, addressing any issues promptly and effectively.

Product Education : Educate clients on various health insurance options, helping them make informed decisions about their coverage.

Requirements

Licensing : Active Health & Life Insurance License in New Jersey

Experience : Previous experience in customer service, account management, or health insurance is a plus.

Communication Skills : Excellent verbal and written communication abilities to interact effectively with clients and team members.

Detail-Oriented : Strong attention to detail to accurately review policies, documentation, and client information.

Organizational Skills : Ability to manage multiple tasks, prioritize workload, and meet deadlines in a fast-paced environment.

Professionalism : Maintain a professional demeanor, display empathy, and provide top-tier service to clients.