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Legal Receptionist
Legal ReceptionistTonaLaw • Islip, NY, US
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Legal Receptionist

Legal Receptionist

TonaLaw • Islip, NY, US
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Job Description

Job Description

Legal Receptionist - Front Desk

TonaLaw is seeking a professional and client-focused Legal Receptionist to be the first point of contact for clients and visitors. The ideal candidate thrives in a fast-paced environment, maintains a friendly and empathetic demeanor, and provides outstanding customer service in the face of high-stress scenarios. This role involves handling a high volume of calls, greeting clients, and supporting daily office operations to ensure a positive client experience.

Benefits include :

  • 401(k) with 3% firm contribution
  • Health insurance
  • Paid time off (including firm-wide holiday closure Dec 24–Jan 1)

Compensation : $47,500 and up

Compensation : $47,500+ yearly

Responsibilities :

  • Answer, screen, and route high-volume phone calls professionally.
  • Greet clients and visitors, ensuring a welcoming first impression.
  • Complete quick intakes and open matters in case management software.
  • Handle messages, mail, faxes, and office supply management.
  • Assess and respond to client needs, resolving concerns effectively.
  • Assist with routine projects, including FedEx shipments and client gift baskets.
  • Support operations to maintain smooth daily office functioning.
  • Qualifications :

  • Minimum 1 year of experience as a legal receptionist.
  • Bilingual (Spanish) is a plus.
  • Strong customer service skills and professional demeanor.
  • Excellent interpersonal and communication skills.
  • Highly organized and detail-oriented.
  • Ability to maintain composure and professionalism in high-pressure situations.
  • Team-oriented with ability to collaborate effectively across departments.
  • About Company

    At TonaLaw, our purpose is simple : we turn setbacks into comebacks. We specialize in personal injury litigation, trials, and no-fault collections, and we are relentless in pursuing justice for clients.

    We are guided by our Core Values, which shape everything we do : People First, Kind Candor, and Discipline. These guide how we work with clients and each other.

    We believe the best results come from the best teams. At TonaLaw, you’ll find a supportive, growth-oriented environment where collaboration, accountability, and excellence are not just encouraged, they’re expected. If you’re driven, strategic, and compassionate, you’ll thrive here.

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    Receptionist • Islip, NY, US

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