General Manager I Store 7943 El Paso TX

Job Description

A General Manager must be committed to inspiring our team, as well as helping our Customers succeed and growing our business with integrity. Professional level sales and management position capable of supporting functions on both sides of the business. The role requires understanding of store systems, automotive systems, parts knowledge and has the ability to identify, troubleshoot and project assist for DIY. Responsible for developing and maintaining Professional Customer relationships and program growth. Is accountable for achieving financial metrics and maintaining service and appearance standards. Position is exempt and requires a minimum of 50-55 hours per week (excluding meal break periods). The average schedule is 5-6 days a week, 11 hour shifts, including rotating nights and weekends, with an hour for lunch. Additional hours may be required based on staffing, store conditions, sales to target, and other business demands. General Managers are required to work a schedule based on the needs of the business.

Primary Responsibilities

• Achieve overall store sales goals and service objectives
• Manage and grow Professional Customer relationships / sales, including building and holding team accountable to executing Customer action plans
• Selection, hiring, development, performance mgmt., coaching, scheduling and engagement of store Team Members
• Ensure execution of all inventory and operational standards
• Coach all Team Members to deliver on Customer expectations (DIY and Professional)
• Manager on duty responsibilities (touch base / coaching, floor / phone mgmt., task assignment and completion, safety, open / close duties)
• Ability to lead change management
• Embrace diversity and foster a respectful environment for both Customers and Team Members

Secondary Responsibilities

Success Factors

Essential Job Skills Necessary for Success as a General Manager

Prior Experience that Sets a General Manager up for Success

Education, Certificates, Licenses, Registrations

High school diploma or general education degree (GED), Bachelor’s degree in business or a related area preferred.

Must have a valid driver's license

ASE certification preferred, but not required

Physical Demands

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee will predominantly be walking or standing. The employee is required to be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and / or move up to 50 pounds and occasionally lift and / or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades. The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration. The noise level in the work environment is usually moderate.

Base salary will likely be between $40,000 and $55,000 plus Bonus ( Actual salary is negotiable and will be determined by the hiring manager later in the process)

(Most Starting offers go out in the middle of this range)

BONUS

Bonus is calculated off 2 metrics

Metric 1 : 6% commission on every comp dollar, paid every 4 weeks

Metric 2 : .45% commission of every controllable profit dollar (Controllable profit is profitability of the products sold after costs of Labor, Shrink, and MyDelivery are removed), paid quarterly

BENEFITS

Benefits : 1st Day of 401k Eligible & Company Match (Fully Vested & up to 4%)

After 30 Days : Medical, Dental, Vision, 401k PTO, Life, STD / LTD, pet insurance, and EAP.

Will spend 1 week traveling for training

GM I

The leadership position of GM 1 is required to work a minimum of 52–55-hour work week, with 1 weekend off per month. A GM 1 store will consist of a RPP and a CPP and 3 key-holders with a total of 6-10 TMs for that store. Each store will receive 1 truck of freight from a DC a week. The role of the GM will be to uphold operational and customer service excellence and to control 4 Wall OI including Labor, Payroll, and Scheduling. The GM is responsible for developing and maintaining Professional Customer relationships and program growth. Lastly, the GM is also responsible for company policy, procedures, and training while holding the team accountable to those standards.

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