Medical Collections Specialist

Medical Collections Specialist

LHH Recruitment Solution is helping our healthcare client with a Medical Collections Specialist position based out of Tempe. This role will be 100% onsite and a full-time, direct hire opportunity.

This role focuses on managing insurance collections and patient account resolution by acting as a patient advocate, analyzing billing and payer trends, and escalating issues to ensure timely payments. Responsibilities include reviewing and interpreting insurance policies, coordinating with payers and internal teams, drafting appeals, and handling patient communications regarding financial assistance and payment plans.

Requirements

High School Diploma or equivalent

Minimum 5 years medical collections / revenue cycle experience

Must be proficient working within Microsoft Office (especially Excel - pivot tables / v-lookups) and EMR Systems

Skills

Excellent communication skills, especially phone etiquette

Strong ability to analyze and problem-solve independently

Knowledge of HCPCS, CPT / ICD, and medical terminology

Knowledge of all commercial payers, as well as Medicare and Medicaid

Can meet production expectations as outlined by management

Able to meet deadlines and work well under pressure

Tech savvy and can work within multiple software systems

Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria)

Pay Details : $ to $ per hour

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