Operations Support Associate

A company is looking for an Operations Support Associate to provide essential daily support to key business operations and platforms. Key Responsibilities Assist with updates and enhancements to operational systems and processes, including configuration adjustments and workflow management Provide Tier I / II Help Desk support and escalate advanced issues as necessary Participate in onboarding new property acquisitions and maintain up-to-date documentation and user training materials Required Qualifications Four-year college or university program certificate 5+ years of related multifamily operations experience Experience with property management software and applications, including Yardi and Funnel Project management and change management skills Experience in training and documentation of application training materials and operating procedures