Scheduling Coordinator

Job Summary

Ensures that all referrals are received in an accurate, detailed manner and are properly handled. Performs various supervisory activities for scheduling appropriate caregivers to clients, timecard processing, where necessary, and monitoring of telephony system and other payroll responsibilities as needed and other office coordination duties.

Essential Functions

• Answers telephone, takes inquiries or messages using good telephone technique.
• Receives referrals and inquiries on the programs of this company.
• Interviews, screens and tests all applicants.
• Schedules and coordinates day to day activities of caregivers.
• Assists with recruiting, associate hiring, orientations, inservices, disciplinary actions, etc.

Maintains documentation of associate work record on computer and ensures current and complete personnel records for all homecare associates.

Additional (non-essential) Functions

Education, Experience, Knowledge, Skills, Abilities and Availability

Working Conditions / Environment

Works primarily out of the local office. After hours on-call necessary for this role.

Notes / Special Instruction

Must work under the direction of the Agency Director to assure that associates with appropriate skills are assigned to individual clients.