Customer Service Rep
We are seeking a friendly and professional Customer Service Representative to join our team in Imperial, United States. As the face of our organization, you will play a crucial role in ensuring customer satisfaction through excellent service and efficient order processing.
Responsibilities :
- Answer incoming phone calls and take customer orders accurately
- Prepare and make pizzas according to company standards and customer specifications
- Process cash and credit card transactions efficiently
- Provide exceptional customer service, addressing inquiries and resolving issues promptly
- Maintain a clean and organized work environment
- Collaborate with team members to ensure smooth operations during busy periods
- Handle physical tasks, including lifting up to 25 lbs. when necessary
Qualifications :
Excellent communication skills with a friendly and approachable demeanorStrong ability to follow directions and adhere to company policiesFlexibility to work weekends, holidays, and various shifts as neededPositive attitude and an easy smile, even in fast-paced situationsBasic computer proficiency for order processing and cash handlingAbility to multitask effectively in a dynamic environmentKeen attention to detail to ensure order accuracyTeam player mentality with a willingness to support colleaguesPhysical stamina to stand for extended periods and lift up to 25 lbs.Customer-focused mindset with a commitment to providing exceptional serviceNo prior experience required; on-the-job training will be providedAdditional Information :
All your information will be kept confidential according to EEO guidelines.