Sr. Client Solutions Architect

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world’s most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

Sr. Client Solutions Architect (CSA) plays a central role in supporting the growth, technical validation, and successful adoption of Xylem Vue, our water and wastewater data analytics platform. You will guide customers through technical discovery, demonstrate solution value, support RFP processes, and help shape the final solution presentation.

You will act as a translator between utilities, internal teams, distributor partners, and the product organization—ensuring clear alignment between utility needs and our digital solutions.

Key Responsibilities

Customer Engagement & Technical Solutioning

• Participate in customer meetings (virtual or in‑person) to provide technical guidance and solution clarity.
• Deliver tailored technical overviews and demonstrations focused on utility operations, data maturity, and key staff roles.
• Collaborate with Sales (CSMs) to develop engagement strategies based on utility stakeholder types, departmental functions, and distributor involvement.
• Lead customer meetings as needed, guiding the opportunity from technical discovery to solution alignment.

Solution Architecture & Fit Assessment

Platform Expertise & Value Communication

Cross‑Functional Collaboration

Industry Engagement & Thought Leadership

Qualifications

Required

Preferred

Key Competencies

Salary : The estimated salary range for this position is $120,000 to $150,000 plus bonus. Starting pay is dependent on multiple factors, such as skills, experience and work location, and is not typically at the top of the range. At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement.

Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions.

Proud to be an Equal Employment Opportunity (including disability and veterans) and affirmative action workplace, Xylem fosters an inclusive environment free from discrimination or harassment. We reserve the right to modify this job description and assign additional duties as needed.

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