Opera Cloud Hotel Operations Analyst Support | Remote

Hi,

Position : Opera Cloud Hotel Operations Analyst Support

Location : Remote - Central Time Zone

Duration : 12+ Months

Interview Mode : Video

JD

Need to put promotions in Opera Cloud / Will help hotels with Oracle Tickets related to Opera.

The PMS Support Specialist provides expert-level operational and functional support of Opera Cloud PMS across Hyatt hotels worldwide. This role is part of Hyatt's Property Management Suite (PMS) Support Team, which functions as the Level 3 Application Support Team. They will be advocates for our hotels to ensure global standards are maintained in system configuration and usage, supporting hotel and internal stakeholders, and coordinating directly with Oracle (Opera) support as needed. In addition, the role will provide support for Hyatt's in-house application, Colleague Advantage, and assist with incident management, documentation, and training related to PMS operations.

This is a remote position, with potential for limited travel (up to 4 weeks per year) for workshops, meetings, or on-site hotel

Thanks & Regards

Niranjan Kumar | Technical Recruiter

Email : niranjan@stellentit.com

Stellent IT |