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Engagement Consultant
Engagement ConsultantCigna Group • Denver, Colorado, USA
Engagement Consultant

Engagement Consultant

Cigna Group • Denver, Colorado, USA
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Role Type : Hybrid -Candidate required to be in the office 3 days a week.( Tues. Wed. and the 3rd day of your choice).

Role Summary :

The Engagement Consultant works with employers and brokers to develop and

execute health engagement strategies based on client-specific needs. The

Engagement Consultant coordinates awareness and education activities geared

towards helping clients and customers become better consumers of healthcare and maximize the value of the solutions they purchase from Cigna Healthcare.

Essential Functions & Scope of Role :

  • Partner with Client Manager or Client Service Consultant to understand client needs and objectives and deliver on client strategy.
  • Consult with Client on effective wellness program framework- virtually or in-person based on client needs / preferences.
  • Maintain in-depth knowledge of Cigna products / solutions / services across all product lines (including but not limited to Medical Pharmacy Dental Behavioral Clinical inclusive of Well-being incentives).
  • Advise on Client Wellness Funds utilization for assigned book of business and facilitate payments through the funds.
  • Participate in finalist midyear cross-sell broker and analytics opportunities to provide insights on Cignas health and well-being capabilities.
  • Supports Healthy Workforce Designation opportunities for clients.
  • Present Cigna employee benefits for new or renewing clients.
  • Effectively leverages Expert Advisors (e.g. Client Service Consultants Platinum or Gold Service team Implementation Managers Well-Being Strategists and others) to deliver on client expectations.

Qualifications :

  • Bachelors degree (preferred) or equivalent experience in health-related industry
  • Experience in corporate health promotion program design is preferred
  • Excellent oral and written communication skills
  • Experience in developing and managing key relationships (internally and externally)
  • Team player with proven ability to prioritize and manage multiple tasks simultaneously and meet timelines within a fast-paced environment
  • Strong skills in Outlook Webex CRM (Salesforce) and other Microsoft 365 suite of programs.
  • Segment Operations

  • Must be willing to travel to local and remote clients / customers and trainings / meetings as needed (30-35%); overnight travel may be required; markets may vary
  • Must reside in local market with ability to commute to local Cigna office and meet in-person commitments 2-3 days per week (either in-office or in-market with clients / customers)
  • If working in WVA FL TX : Ability to obtain Health & Life Insurance license
  • Competencies :

  • Plans and Aligns - Planning and prioritizing work to meet commitments aligned with organizational goals.
  • Balances Stakeholders Anticipating the needs of multiple stakeholders.
  • Communicates Effectively Developing and delivering multi-mode
  • Communications that convey a clear understanding of the unique needs of different audiences.
  • Interpersonal Savvy Relating openly and comfortably with diverse groups of people.
  • Customer Focus Building strong customer relationships and delivering customer-centric solutions.
  • If you will be working at home occasionally or permanently the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download / 5Mbps upload.

    For this position we anticipate offering an annual salary of 68400 - 114000 USD / yearly depending on relevant factors including experience and geographic location.

    This role is also anticipated to be eligible to participate in an annual bonus plan.

    We want you to be healthy balanced and feel secure. Thats why youll enjoy a comprehensive range of benefits with a focus on supporting your whole health. Starting on day one of your employment youll be offered several health-related benefits including medical vision dental and well-being and behavioral health programs. We also offer 401(k) with company match company paid life insurance tuition reimbursement a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs visit Life at Cigna Group.

    About Cigna Healthcare

    Cigna Healthcare a division of The Cigna Group is an advocate for better health through every stage of life. We guide our customers through the health care system empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

    Qualified applicants will be considered without regard to race color age disability sex childbirth (including pregnancy) or related medical conditions including but not limited to lactation sexual orientation gender identity or expression veteran or military status religion national origin ancestry marital or familial status genetic information status with regard to public assistance citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

    If you require reasonable accommodation in completing the online application process please email : for support. Do not email for an update on your application or to provide your resume as you will not receive a response.

    The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco / nicotine users in states where that is legally permissible. Candidates in such states who use tobacco / nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include : Alabama Alaska Arizona Arkansas Delaware Florida Georgia Hawaii Idaho Iowa Kansas Maryland Massachusetts Michigan Nebraska Ohio Pennsylvania Texas Utah Vermont and Washington State.

    Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances.

    Required Experience :

    Contract

    Key Skills

    Business Development,Employee Orientation,Public Health,Account Management,VersionOne,Conflict Management,Project Management,Relationship Management,Team Management,Customer relationship management,Human Resources,Public Speaking

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

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