Telecom Sales Engineer (Arlington)firstPRO, Inc • Arlington, MA, United States
Telecom Sales Engineer (Arlington)
firstPRO, Inc • Arlington, MA, United States
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job_description.job_card.job_descriptionEducation : Bachelors degree (B.A. or B.S.) or equivalent training / certifications (Cisco, Ciena, AWS, Microsoft, Adva, etc.) Experience : 35 years supporting telecommunications services for enterprise accounts or enterprise IT environments Proven track record of building and executing technical solutions and sales strategies for enterprise customers Strong understanding of networking, IP routing protocols (MPLS, BGP, VPN), and switching Knowledge of SD-WAN, Voice, Unified Communications, and Optical technologies (TDM, CWDM, DWDM, dark fiber) Familiarity with cable industry technologies (DOCSIS, PON, CMDW, video) is a plus Proficiency with MS Office, Google GSuite, Visio, mapping tools (NI2, ArcGIS, Google Earth), and CRM platforms (Salesforce, SugarCRM) Strong analytical, problem-solving, and organizational skills Excellent verbal and written communication, with a professional demeanor Customer-first mindset, delivering seamless digital solutions and positive experiences Enthusiastic learner and advocate for technology and enterprise solutions Team-oriented, open to collaboration and new ideas Results-driven, with a focus on growth and performance Committed to inclusion, diversity, and doing whats right for colleagues, customers, and communities 401(k) retirement plan with employer match Comprehensive medical, dental, vision, life, and short-term disability insurance options Paid time off starting at 80 hours per year, plus 40 hours floating holiday and 7 paid holidays Tuition reimbursement program Employee discount program
Sales Engineer Enterprise Solutions
Location : Hybrid, reporting to regional office as needed
Job Summary :
We are seeking a Sales Engineer to serve as a technical subject matter expert supporting enterprise account teams. The role focuses on Ethernet Services, Dedicated Internet Access (DIA), Private Networking Solutions , and may also include Voice, Digital Trunking, Hosted Voice, Unified Communications (UC), and SD-WAN . The Sales Engineer will provide consultative pre-sales technical support , develop proposals, and recommend solutions to meet customer business requirements.
Key Responsibilities :
- Collaborate with Account Teams to engage with customers and provide cost-effective technical solutions
- Act as the technical expert during the pre-sales process, supporting both sales executives and customer technical teams
- Prepare technical proposals, presentations, network topologies, diagrams, and technical specifications
- Assist with pricing requests and solution documentation
- Build and maintain strong customer relationships as a technical liaison from pre-sales through post-sales
- Stay current on industry and company technology trends through self-study, training, and certifications
- Provide technical guidance and training to support enterprise account teams
- Travel as needed (up to 50%) to attend customer and team meetings
- Contribute to a collaborative team environment, exercising independent judgment and discretion in matters of significance
Required Qualifications :
Core Competencies :
Benefits :
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Telecom Engineer • Arlington, MA, United States
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