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Front Desk Receptionist

Front Desk Receptionist

HUSSEY GAY BELLSavannah, GA, US
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Job Description

Job Overview :

Hussey Gay Bell is seeking a Front Desk Receptionist that serves as the first point of contact for clients, visitors, and employees at a professional services firm. This role is essential to creating a welcoming and efficient environment while ensuring smooth daily operations. The receptionist is responsible for managing phone calls, greeting clients, handling some administrative duties.

Key Responsibilities :

Client and Visitor Interaction :

  • Greet clients, visitors, and guests in a professional and courteous manner.
  • Direct visitors to appropriate personnel or meeting rooms.
  • Ensure visitor check-in procedures are followed and maintain security protocols.

Communication and Phone Management :

  • Answer, screen, and route incoming phone calls.
  • Take and deliver accurate messages in a timely manner.
  • Handle client inquiries and requests, directing them to the appropriate staff when necessary.
  • Administrative Support :

  • Manage the front desk area, keeping it organized and welcoming.
  • Handle incoming and outgoing mail, packages, and deliveries.
  • Schedule appointments, meetings, and conference room bookings.
  • Operational Assistance :

  • Support other departments with administrative and operational tasks as required.
  • Assist with setting up meetings, including coordinating materials and refreshments.
  • Skills and Qualifications :

  • Education : High school diploma or equivalent; some college or administrative training preferred.
  • Experience : 1-3 years of experience in an administrative or customer service role, preferably in a professional services setting.
  • Communication : Excellent verbal and written communication skills, with a professional and approachable demeanor.
  • Organizational Skills : Strong organizational abilities with attention to detail.
  • Technical Skills : Proficient in MS Office Suite (Word, Excel, Outlook, etc.) and other office technologies.
  • Customer Service : Ability to manage multiple tasks while maintaining a positive and professional attitude.
  • Interpersonal Skills : Ability to interact professionally with clients, visitors, and staff at all levels.
  • Problem-Solving : Ability to resolve issues effectively and independently when required.
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    Front Desk Receptionist • Savannah, GA, US