Nurse Manager

Nurse Manager

At Evergreen, we value collaborative, down-to-earth individuals and encourage self-expression. We recognize that our diverse workforce allows us to provide culturally competent care to everyone in our community.

The Nurse Manager is responsible for providing direct oversight and workflow guidance for the daily operations of the Primary & Specialty Care Practice. They are responsible for performing the duties of a registered nurse, manage direct reports and assist with quality assessment and improvement. They collaborate with and support team members to ensure a patient-focused approach to care.

As part of the essential functions of this role, the Nurse Manager :

• Oversees daily workflow of assigned clinical staff; assures adequate staffing by determining staff assignments to provide essential coverage.
• Oversees telephone triage through monitoring of phone que and ensuring ClearTriage is utilized.
• Monitors daily operations to help ensure adherence to documented administrative and departmental policies and procedures.
• Communicates status of daily operations as well as problems hindering workflow to Director of Clinical Operations in a timely manner.
• Works in collaboration with other nursing leads to ensure clinic duties, tasks and coverage are completed within specified timeframe of agency policies and procedures.
• Collaborate and support the team members to ensure a patient-focused approach to care.
• Ensures regulatory compliance by completing monthly safety rounds.
• Ensures invoices and billing correspondence are addressed timely.
• Develops, maintains, and holds nursing department staff accountable to policies and procedures.
• Intercedes to support patients in clinical issues and complaints as soon as able; assists in de-escalating, documenting, and supporting resolution.

Qualified Candidate will have current license to practice as a Registered Nurse (RN) in New York State, current BCLS certification, one (1) years of experience in a medical office setting, preferably in an HIV / AIDS or other infectious disease practice. Candidate must have familiarity with computers, EMR software (Medent), and MS Office software (Outlook, Word). Ideal candidate will have previous supervisory experience. Candidate must be able to communicate clearly and professionally in writing and verbally. Candidate must possess valid NYS driver license and insured, dependable car to use for traveling to all Testing & Sexual Health sites; awareness of and sensitivity to the issues and health disparities faced by underserved populations is essential.

Job Type : Full-time

Required License : Registered Nurse (RN) (New York State)

Required Certification : Basic Cardiac Life Support (BCLS)

What Evergreen Health Offers You :