Manager Network Infrastructure and TelecommunicationCommunity Health System • Fresno, California, USA
Manager Network Infrastructure and Telecommunication
Community Health System • Fresno, California, USA
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job_description.job_card.job_descriptionManage LAN / WAN / MAN voice and wireless networks supporting business and clinical systems. Manage the departments daily operations including oversight of processes procedures and team performance to ensure efficient consistent and high-quality service delivery. Provide strategic and operational leadership for core ITS infrastructure including cloud SaaS and hybrid technologies. Architect design and manage scalable reliable and standardized network and telecommunications infrastructure aligned with industry best practices and leveraging proactive visibility and management tools. Lead and mentor the team of network and telecommunications engineers analysts and project managers in executing CHS IS plan. Oversee capacity planning lifecycle management and modernization of on-premises and cloud-based network and telecommunications systems positioning the infrastructure to be current standardized and highly available. Lead the adoption of network automation orchestration and configuration management technologies to improve efficiency maintenance and compliance. Collaborate across ITS and CHS departments to enhance security posture ensure network readiness and scalability and deliver technology solutions that meet clinical and business needs. Collaborate with other IS leaders on information security initiatives including segmentation IDS / IPS and network access control. Facilitate cross-team communication and collaborate on continuous improvement with other teams to enhance operations and workflows. Collaborate with other CHS departments to provide solutions that meets business and clinical requirements. Implement IT service delivery practices based on ITIL principles for incident service request change and problem management. Oversee asset management of all networking and telecommunications equipment and software. Manage staffing and scheduling functions to achieve department objectives cost effective staffing and productivity targets. Tactical and operational implementation of strategic initiatives and roadmaps set by senior leadership. Responsible for fostering a positive service-oriented communicative team culture aligned with organizational mission and core values. Developing staff members and identifying opportunities for growth. Prepare manage and adhere to operating and capital budgets for the health system core wired and wireless networks and telecommunications infrastructure. Manages billing and contract negotiations with network and telecommunications vendors and resellers. Directly responsible (with support from Human Resources) for employee engagement and people management processes including interviewing and selection time and attendance approval providing timely feedback and performance evaluations employee development employee retention disciplinary actions and terminations. Perform other job-related duties as assigned. Expert working knowledge of industry standard network protocols network server and desktop operating systems and common scripting languages. Knowledge of telecommunications infrastructure protocols and call center systems. Knowledge of standard ITIL practices for incident service request change and problem management. Knowledge of telecommunications service contracts and maintenance agreements. Strong understanding of applicable clinical systems and industry requirements. Demonstrated skills related to management planning budgeting and quality improvement. Excellent oral and written communication skills. Skills to both train staff and successfully gather information needed to streamline processing. Strong organizational analytical problem-solving and negotiation skills. Ability to translate organizational goals into scalable secure network and telecommunications solutions. Developing implementing and maintaining policies and procedures. Establishing and maintaining effective working relationships with those contacted in the course of work Ability to plan organize and direct the work of others. Ability to partner and collaborate with other managers senior management and across teams to achieve project and strategic objectives. Ability to communicate effectively in both written and verbal form to patients staff physicians and management staff. Bachelors Degree in Information Technology Computer Science or related field required Equivalent combination of education and experience may be considered in lieu of a Bachelors Degree 3 years of progressive technology experience in an enterprise IT environment required Cisco technologies experience Experience working in in a larger enterprise environment in a senior network role Technology and IT management experience in a healthcare setting is preferred Demonstrated success in network architecture planning capacity and resource management and vendor contract oversight with experience leading projects that support enterprise growth and technology modernization. Proven ability to manage high-availability network environments that support 24 / 7 operations ensuring system reliability redundancy and security in alignment with organizational and regulatory standards.
Overview
- All positions are located in Fresno / Clovis CA
We got our start 125 years ago as a boarding house and medical facility for people traveling in Central California. If people then could see us now... Today Community Health System is the regions largest healthcare provider and includes three divisions : Community Medical Centers hospitals Community Care Health and Community Provider Network. These three pillars of healthcare hospitals health insurance and physicians work best when they work together.
Commitment to diversity and inclusion is a cornerstone of our culture at Community. All are welcome as valued members of our community.
We know that our ability to provide the highest level of care begins with taking care of our incredible teams. Want to learn more Click here.
Responsibilities
As Ma nager of Network Infrastructure and Telecommunications youll develop a top performing team and inspire them toward achieving defined results. Recognizing the contributions of those who go above and beyond energizes you. You identify as an agent of change committed to helping drive improvement outcomes and standing by decisions in the interest of Community; the popular and the unpopular. Collaboration across our healthcare system in the name of quality patient experiences comes second nature as does developing a learning culture for your staff. Youre excited to foster an inclusive workplace where diversity and individual differences are valued.
The Manager of Network Infrastructure and Telecommunications oversees the design implementation and management of Community Health Systems network infrastructure and telecommunications systems ensuring secure reliable and high-performing data voice video and wireless services. This role is responsible for capacity and resource planning vendor partnerships and operational processes while guiding the network and telecom team to support organizational goals operations and technology initiatives.
Essential Accountabilities :
Knowledge Skills & Abilities :
Qualifications
Education
Experience
Disclaimers
Pay ranges listed are an estimate and subject to change.
If any bonuses are noted they are only applicable to external hires meeting criteria.
Required Experience :
Manager
Key Skills
IT Experience,Project Management Methodology,Data Center Experience,LAN,Cloud Infrastructure,Computer Networking,Visio,ITIL,Project Management,SAN,Microsoft Project,Project Management Lifecycle
Employment Type : Unclear
Experience : years
Vacancy : 1
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Manager Network Infrastructure • Fresno, California, USA
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