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Information Technology Analyst
Information Technology AnalystThe Dupps Company • Germantown, Ohio, United States
Information Technology Analyst

Information Technology Analyst

The Dupps Company • Germantown, Ohio, United States
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The Dupps Company is currently seeking an experienced IT Analyst to support and enhance our enterprise technology infrastructure, with a focus on ERP systems, cloud platforms, identity management, and network administration. This position will be an onsite role.

Key Responsibilities :

ERP & Business Systems

  • Design and implement custom Epicor Kinetic ERP solutions including Data Directives, Method Directives, BPM workflows, and BAQ / UBAQ queries to automate business processes
  • Develop and maintain REST API integrations and App Studio customizations within Epicor Kinetic
  • Administer multiple Epicor modules including CRM, SRM, WMS, MES, ECO, FS, APS, AMM, AP, AR, and MRP

Cloud Infrastructure & Platform Management

  • Administer Microsoft Azure environment including IaaS / PaaS services (VMs, App Services, VNets, NSGs, Load Balancers, Storage)
  • Manage Microsoft Entra ID (Azure AD) including directory synchronization, conditional access policies, MFA enforcement, and RBAC
  • Oversee Microsoft 365 tenant administration (Exchange Online, SharePoint Online, Teams) with focus on security and compliance

    • Identity & Access Management

  • Administer Auth0 platform managing SAML 2.0 SSO, enterprise B2B connections, and API integrations for 400+ users
  • Manage Cisco Duo MFA deployment with adaptive authentication policies and zero-trust access controls

    • Network & Security Administration

  • Manage enterprise network infrastructure across multiple sites including Cisco / Fortinet firewalls, switches, and VPN tunnels (IKEv2 / IPsec)
  • Design and implement firewall policies, NAT rules, VLAN segmentation, and 802.1x authentication

    • Application Development & Database Management

  • Design and optimize SQL Server databases with replication strategies for data integrity and high availability
  • Develop full-stack applications using Node.js, React, and RESTful APIs to modernize legacy systems
  • Create automation scripts using C#, JavaScript, PowerShell, and VB to reduce manual administration efforts

    • Education & Certifications Desired :

  • Bachelor's degree in Computer Science, Information Systems, Information Technology, or related field desired but not required.
  • Relevant certifications (CompTIA Security+, AWS Cloud Practitioner, or equivalent) preferred

    • Technical Skills Needed :

  • Strong proficiency in Epicor Kinetic ERP administration and development
  • Experience with Salesforce administration and CRM integrations
  • Expertise in Microsoft Azure, Microsoft 365, and Entra ID administration
  • Knowledge of identity and access management platforms (Auth0, Okta, Cisco Duo)
  • Proficiency in networking concepts including VLAN, VPN, routing protocols, and firewall management
  • Experience with VMware vSphere / ESXi virtualization
  • Strong database skills with Microsoft SQL Server
  • Programming / scripting abilities in JavaScript, Python, C#, SQL, PowerShell, and Bash
  • Bachelor’s degree desired but not required.
  • 3+ years of IT experience.

    • Preferred Experience :

  • 2+ years of experience in enterprise IT environment
  • Experience with MuleSoft or similar integration platforms
  • Familiarity with RMM tools (NinjaOne, Kaseya)
  • Understanding of VoIP / SIP systems
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    Information Technology • Germantown, Ohio, United States

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