Patient Access Representative - PAR 25-26742
NavitsPartnersHouston, Texas, United Statesjob_description.job_card.30_days_ago
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job_description.job_card.job_descriptionBilingual in English and Spanish Proficiency in Microsoft Word & Excel Ability to use 10-key by touch Experience in cashiering, credit card handling, and front office operations Prior experience in verifying health insurance High School Diploma or GED preferred 3–4 years in a healthcare front office or patient access role Microsoft Word & Excel proficiency 10-key by touch typing Strong cashiering and customer service background Front office operations experience in a medical setting Familiarity with EMR systems; Epic is a plus
Position : Patient Access Representative (Spanish)
Location : The Woodlands, TX 77380
Duration : 3+ Months (12 Weeks) with Possible Extension
Shift : Monday to Friday | 08 : 00 AM – 05 : 00 PM
Pay Rate : $18 / hour
Required Experience :
Customer service
Data entry
Basic insurance knowledge
Insurance eligibility verification
Computer proficiency
Experience with Epic (preferred)
Job Description :
- Welcome and assist patients, guests, and visitors with professionalism and empathy
- Conduct patient registration, check-in, and check-out accurately and efficiently
- Verify insurance eligibility and obtain authorizations as needed
- Handle collections of co-pays, deductibles, and outstanding balances (cash and card)
- Maintain accurate patient records in the electronic system
- Manage incoming calls, schedule appointments, and support front desk operations
- Address patient inquiries and escalate issues when necessary
- Maintain confidentiality and ensure HIPAA compliance
- Keep front office area organized and patient-friendly
Must Have :
Education :
Experience :
Skills :
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Patient Representative • Houston, Texas, United States