LEGOLAND CA Resource Associate

What youll bring to the team

The Resource Associate plays a pivotal role within the Planning and Business Support team ensuring the seamless integration of team members into the resort. The role involves the delivery of a comprehensive induction process effective training planning and key administrative and operational support for the workforce. This position is instrumental in fostering a positive onboarding experience maintaining compliance and supporting recruitment efforts contributing to the success of the resort

Essential Functions :

Delivery of Site Induction :

Conduct engaging and informative site inductions for all new starters.

Coordinate the issuance of uniforms to new team members.

Act as the primary point of contact for new hires during their onboarding process.

Training Plan Management :

Develop and maintain structured training plans for frontline team members.

Collaborate with department heads to ensure tailored training needs are met.

Monitor and evaluate training effectiveness ensuring continuous development.

Absence Management :

Administer the companys absence management processes.

Coordinate and oversee return-to-work interviews and processes in compliance with company policies.

Provide guidance and support to managers on absence-related matters.

New Hire Setup and Termination :

Facilitate all administrative processes for onboarding new hires ensuring smooth integration into the team.

Handle termination processes in line with company policies and legal requirements.

Recruitment Support :

Assist the People team with recruitment activities including coordinating interviews and supporting hiring managers.

Maintain candidate pipelines and provide regular updates on recruitment progress.

Health & Safety :

Oversee compliance of policies and procedures set forth within the Merlin Entertainments Group Health Safety and Security Policy.

Understand risk assessments and ensure reporting of any new risks as appropriate.

In cases of incidents or accidents ensure appropriate reporting is done in a timely and accurate manner.

Actively share ideas comments and suggestions for improving safety within their work areas with their appropriate line manager.

Qualifications & Experience

EXPERIENCE AND QUALIFICATIONS

Previous experience in an HR administrative or resource coordination role (preferred).

Familiarity with onboarding training and absence management processes. Experience in recruitment coordination is an advantage.

SKILLS AND COMPETENCIES

Operational Excellence : Design and implement onboarding and training processes that ensure smooth integration of new hires. Ensure adherence to operational standards and policies maintaining consistent and high-quality outcomes.

Attention to Detail : Maintain precise and organized records for new hire onboarding training plans and compliance processes. Ensure all employee documentation and processes including absence management are completed accurately and promptly.

Problem Solving : Address onboarding and compliance challenges proactively leveraging analytical skills to provide solutions. Resolve issues related to absence management and training requirements.

Collaboration : Partner effectively with the Planning and Experience team hiring managers and external providers to deliver seamless resource management. Foster open communication across departments to ensure alignment on training and induction needs. Support recruitment activities by collaborating with various stakeholders to achieve hiring goals.

Adaptability : Adapt quickly to dynamic operational demands and changes in workforce requirements. Embrace new technologies and methodologies to streamline resource management processes. Stay updated on regulatory changes and ensure swift implementation within existing processes.

Communication : Deliver clear engaging site inductions and training sessions tailored to the audiences needs. Provide consistent updates and reports to the Head of Planning and Experience on key metrics like absence trends. Act as a trusted point of contact for new hires ensuring a welcoming and informative onboarding experience.

BEHAVIOURS A Merlin job is like no other.

Our valuesOwn Your Craft Go Together Enjoy the Ride Drive & Discover and We Careguide the behaviors that set us apart. By living these values we bring joy create connections and make lasting memories for our guests while fostering a positive and supportive environment where everyone can thrive.

Own Your Craft :

Continuously sharpen your expertise seek personal growth and help others to develop in their roles.

Actively listen to feedback and integrate it into improving performance.

Stay curious and draw inspiration from both industry and the broader world to keep at the cutting edge of entertainment.

Go Together :

Foster strong trusting relationships by collaborating with colleagues across teams locations and cultures.

Work together to solve problems leveraging diverse perspectives to find the best solutions.

Commit to decisions once made and act swiftly to drive progress and deliver results.

Enjoy the Ride :

Bring a sense of fun positivity and energy to the workplace creating a joyful environment.

Support and encourage others during challenges viewing setbacks as opportunities to learn and grow.

Cultivate a welcoming atmosphere where people feel valued included and like they belong.

Drive & Discover :

Take ownership of your work delivering excellence by seeing tasks through to completion.

Prioritize tasks that have the greatest impact focusing on quality over quantity.

Proactively explore new opportunities to improve guest experiences taking calculated risks to drive innovation.

We Care :

Go above and beyond for both guests and colleagues showing thoughtfulness in every interaction.

Uphold uncompromising standards of safety security and welfare prioritizing the well-being of everyone.

Actively contribute to making a positive impact on the environment and local communities demonstrating social responsibility in all decisions

Benefits

Alongside company paid holidays you can also look forward to enjoying a great benefits package freetickets to Merlin attractions globally and 30% discount in our retail shops and restaurants.

We want to ensure that everyone has the opportunity to perform their best at interview so if you have additional requirements due to disability or ill health please get in contact with

Pay Range

Compensation between USD $23.00 / Hr.-USD $24.00 / Hr.

Required Experience :

IC

Key Skills

Dhcp,Dermatology,B2C,Account Development,AC Maintenance

Employment Type : Full-Time

Experience : years

Vacancy : 1