Manager

About n ◨ u n

n ◨ u n is a day-to-night coffee and natural wine bar in Marina del Rey. We serve chilled espresso, matcha, rotating single-origin pourovers, natural wines, light bites, and seasonal specials. Created by Derek and Val Taylor and Drew and Kristine Coffman, n ◨ u n blends coffee, wine, hospitality, music, and art into a warm, intentional neighborhood space.

Role Overview

We’re looking for a Service Supervisor to partner closely with the General Manager and Barista Lead to oversee daily operations, elevate beverage and service quality, and maintain a consistent, well-trained team. This role is hands-on, detail-focused, and rooted in hospitality. The Service Supervisor will be a key leader on the floor, ensuring that every shift runs smoothly and every guest receives warm, thoughtful service.

Key Responsibilities

Quality & Training

Lead training and ongoing development for baristas and FOH staff

Maintain recipe accuracy, drink consistency, and quality control for chilled espresso, matcha, pourovers, and seasonal beverages

Provide hands-on coaching and feedback during service

Support the creation and maintenance of SOPs, training materials, and quality systems

Floor Leadership

Direct and support staff throughout service to maintain smooth flow

Uphold Noun’s standards for hospitality, cleanliness, organization, and efficiency

Ensure proper stocking, prep, and readiness across all stations

Identify operational gaps and assist in implementing improvements

Guest Experience

Model warm, engaged, guest-centered service

Help resolve guest concerns with professionalism and care

Maintain a welcoming, community-driven environment that reflects our brand

Team Culture

Foster accountability, communication, and teamwork

Help onboard new staff and support continuous skill development

Encourage a culture of consistency, craft, respect, and hospitality

Qualifications Required

2+ years of hospitality management or senior leadership experience

Strong coffee knowledge and high standards for beverage quality

Excellent communication and coaching skills

Detail-oriented and steady under pressure

Commitment to warm, intentional hospitality

Preferred

Interest in or knowledge of natural wine

Experience building training programs or SOPs

Background in quality-focused cafés or wine bars

What We Offer

Competitive hourly pay

Staff discounts

Growth opportunities as our offerings and programming expand

Job Type : Full-time

Pay : $25-$30 / hr based on experience