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Information Technology Analyst III

Information Technology Analyst III

The Florida BarTallahassee, FL, US
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Job Description

Job Description

Information Technology Analyst III #1169

IT Development | Tallahassee

Minimum starting salary $77,497.47 with an excellent benefits package including employer paid pension contribution | Employees of The Florida Bar are eligible to apply for the Public Service Loan Forgiveness Program (PSLF).

Summary function : Responsible for business application development, project management and ongoing support for applications supporting The Florida Bar's Programs Division.

Required minimum education : Bachelor's degree in one of the computer sciences or related field.

Required minimum professional work experience : Five years of business analysis or project management experience. Experience supporting business process development working as a Business Analyst or Project Manager or certified as a Project Management Professional (PMP). Additional related experience may substitute for the degree on a year-for-year basis.

Required licensure certification(s) : PMP or other project management professional certification is preferred.

Additional information : Two (2) years of staff or project management preferred. Additional computer systems analysis and support or business systems development experience may substitute for the degree on a year-for-year basis. Normal business hours are 8 : 00 a.m. 5 : 30 p.m. Mon-Fri (occasional nights and / or weekends). Minimal travel requirements. Potential travel times includes : Training, Conferences and Software Implementation.

Essential Duties and Responsibilities :

Business solutions (application) requirements, process definition and reengineering.

Project Management - full life cycle of project management : analysis, requirements gathering and documentation, design, testing, implementation, training and support.

Support - Process analysis, training, problem resolution.

Administration - timekeeping, documenting procedures, purchasing (as assigned).

Other duties as assigned.

Knowledge :

  • Project management best practices and methodologies including traditional and Agile.
  • Business analysis techniques and best practices.
  • General knowledge of IT environments and computer systems.
  • Pertinent software; including Microsoft Office products (Teams, Word, Excel, Outlook), and Salesforce, JIRA and Confluence.

Skills :

  • System and process analysis.
  • Project planning, including defining and documenting business needs, project scope, functional requirements.
  • Practices and techniques of project / task management.
  • Communication of technical concepts to non-technical staff.
  • Critical thinking and problem solving.

    • Abilities :

  • Design, facilitate development and test business solutions using The Florida Bar's methodologies and standards.
  • Implement and support computer systems to support identified business needs.
  • Gather, analyze and document project requirements and specifications.
  • Design and execute manual test cases, report test results, work closely with development to resolve issues.
  • Develop training plans and assist with training end users in proper application of systems identified to solve business needs.
  • Communicate effectively and professionally, both verbally and in writing.
  • Work in a collaborative team environment. Interact effectively and courteously with a wide variety of people both within and without the organization.
  • Troubleshoot, identify and solve problems.
  • Use discretion and independent judgment.
  • Sit for long periods of time, hear and converse over the telephone, and key / work frequently on a computer.
  • Lift 5 to 10 lbs.

    • Please notify HR, in advance, if you need reasonable accommodations to participate in the employment process.

    EOE. This organization participates in E-Verify. Position is open until filled. Exempt position.

    This position is in an in-office position, located in Tallahassee, Florida and is not a remote position.

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    Information Technology • Tallahassee, FL, US