Spa and Wellness Brand Operations Manager

Benefits :

• Employee discounts
• Flexible schedule
• Wellness resources

Spa & Wellness Brand Operations Manager (Part-Time)

Location : Scottsdale, AZ

Brands : Ethereal Medi-Pedi & Handcare

Employment Type : Part-Time | On-Site

About Us

We’re a family-built ecosystem of wellness brands redefining what it means to care for the body from the ground up.

At Ethereal Medi-Pedi & Handcare , we specialize in advanced, waterless manicures and pedicures that merge clinical care with spa comfort — providing safe, sanitary, podiatry-aligned services focused on results and restoration. Our sister brand, Ethereal Wellness & Esthetics , offers advanced corrective skincare treatments that blend science and soul, helping clients achieve healthy, radiant skin.

Our newest concept, Born to Splay , bridges the gap between beauty, function, and movement. It’s Arizona’s first natural footwear boutique, created by the same team of medical estheticians and master pedicurists who understand how feet impact the entire body.

Finally, Spaffective.com serves as our digital education and e-commerce platform — where we share professional products, classes, and resources that empower spa professionals nationwide.

Together, these brands form a collective mission : to elevate wellness through innovation, education, and excellence — while remaining grounded in care, integrity, and faith.

The Role

We’re seeking a Spa & Wellness Brand Operations Manager with 5+ years of experience who can think strategically, lead with initiative, and contribute to growth across our in-person and online brands.

This part-time position is ideal for someone who thrives on variety — managing operations, inspiring a small team, supporting retail and service sales, and driving brand development. You’ll work closely with the CEO to execute day-to-day priorities while also contributing ideas that move the business forward.

Key Responsibilities

Leadership & Operations

Oversee and streamline operations between Ethereal Medi-Pedi & Handcare, Born to Splay, and Ethereal Wellness & Esthetics.

Support the front desk and service teams in maintaining seamless daily flow, excellent client experience, and timely follow-through.

Manage scheduling coordination, task accountability, and inventory systems.

Ensure both locations are clean, stocked, and running efficiently.

Sales & Growth

Develop and implement creative strategies to increase revenue through both services and retail.

Drive in-store and online sales for shoes, skincare, and wellness products.

Create partnerships and collaborations with local businesses to increase visibility and client base.

Identify trends and propose ideas for new offerings, events, or programs.

Marketing & Brand Development

Collaborate with the CEO and marketing team to plan and execute campaigns and community events.

Support quarterly promotions and cross-brand initiatives that connect foot, skin, and movement wellness.

Provide insight and feedback on marketing materials, digital presence, and client communications.

Administrative & Strategic Support

Help coordinate vendor relationships, supply orders, and logistics between brands.

Support upcoming projects, including spa expansion and educational content for Spaffective.

Track KPIs related to retail, bookings, and overall growth performance.

Ideal Candidate

5+ years of management experience in spa, salon, or wellness retail environments.

Proven success in increasing sales and building creative revenue streams.

Strong leadership, communication, and organizational skills.

Experience in collaboration and community partnerships .

Tech-savvy with comfort using tools such as Boulevard, Shopify, Google Drive, and Canva.

A passion for holistic wellness, aesthetics, and innovative business growth.

Compensation & Culture

Part-time role with competitive pay, growth incentives, and flexibility.

Opportunities to expand hours and responsibilities as brands grow.

Supportive, uplifting, and education-driven culture with a heart for excellence.