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IA-CoCR-INTS3-Oracle CC&B Utilities Engineer

IA-CoCR-INTS3-Oracle CC&B Utilities Engineer

TMSCedar Rapids, Iowa, USA
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Job Description

Client requires a candidate who Develops and oversees all aspects of a complex system or set of systems. Works across domain areas of support and across multiple application areas and projects. This position would require Experience with Oracle-based applications specifically...

  • Oracle Customer Care & Billing (CC&B) AND
  • Oracle Analytics Publisher

Essential Duties and Responsibilities :

The major duties and responsibilities performed by Candidates...

  • Designs documents and implements new Enterprise application solutions within the IT environment for the Utilities department.
  • Provides ongoing support maintenance and enhancements to existing and new software applications.
  • Performs troubleshooting of infrastructure systems affecting application performance.
  • Creates and maintains detailed application / program documentation.
  • Contributes to reviewing and implementing IT application-based policies procedures and standards.
  • Collaborates with cross divisional team members to perform root cause analysis of complex problems.
  • Consults with internal team / management / vendors to discuss security issues for both short term projects and long-term department security initiatives.
  • Works with vendors and business users to develop and implement software integrations.
  • Analyzes users business requirements in the development and modification of computer systems.
  • Coordinates and assists in planning and feasibility / requirements analysis to determine the viability for proposed systems.
  • Troubleshoots and implements for non-enterprise applications and solutions.
  • Assists in writing technical specifications ensuring that information dissemination meets the standards of quality for systems development.
  • Performs related work as required.

    • Required Education and Experience :

  • Bachelors Degree in Information Technology Computer Science or related field and
  • Seven (7) to ten (10) years experience working with and maintaining enterprise level computer applications OR
  • An equivalent combination of education and / or experience (i.e. one year of relevant full-time experience may substitute for one year of education).
  • Excellent written verbal and interpersonal communication skills.
  • Experience with Oracle-based applications in particular Customer Care & Billing and Oracle Analytics Publisher.
  • Proficiency with Microsoft Office and Visio.
  • Ability to work collaboratively with diverse populations.

    • Desired qualifications

  • Experience with process design logical workflow analysis and design.
  • Experience with in-depth configuration code analysis and output.
  • Extensive experience with Oracle and Oracle-based technologies.
  • Experience with Utilities in both support and processes.
  • Extensive experience troubleshooting problems and root cause analysis.

    • COMPETENCIES FOR SUCCESSFUL PERFORMANCE OF JOB DUTIES

    Knowledge of :

  • Computer systems and analysis of computer programs.
  • Systems analytical practices and procedures.
  • Server and network operating systems
  • Project management principles

    • Skills in :

  • Managing multiple projects and deadlines; communicating delays.
  • Peer review and mentoring.
  • Assigning prioritizing monitoring and reviewing work assignments.
  • Communicating effectively with internal and external stakeholders using both technical and non-technical language.
  • Attention to detail.

    • Ability to :

  • Maintain a high degree of confidentiality with sensitive information; maintain the confidentiality of information and professional boundaries.
  • Train and instruct others including systems and user-support personnel.
  • Evaluate vendor software for compatibility with city-wide computer systems.
  • Respond to IT on-call emergencies.
  • Assess problematic issues and make appropriate judgment to correct issue.
  • Work cooperatively and maintain effective working relationships.

    • Required / Desired Skills

    Skill

    Required / Desired

    Amount

    of Experience

    Experience with Oracle-based applications specifically Customer Care & Billing (CC&B) and Oracle Analytics Publisher.

    Required

    Years

    Experience working with and maintaining enterprise level computer applications

    Required

    Years

    Extensive experience with Oracle and Oracle-based technologies.

    Required

    Years

    Proficiency with Microsoft Office and Visio.

    Required

    Years

    Experience with process design logical workflow analysis and design.

    Required

    Years

    Experience with in-depth configuration code analysis and output.

    Required

    Years

    Experience with Utilities in both support and processes

    Required

    Years

    Extensive experience troubleshooting problems and root cause analysis.

    Required

    Years

    Key Skills

    Corporate Banking,Access Control,Gallery,Investment,Autocad,Asic

    Employment Type : Full-time

    Experience : years

    Vacancy : 1

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    Engineer • Cedar Rapids, Iowa, USA