Customer Service Rep. - Freight Analytics Software

Are you passionate about delivering exceptional customer support and building strong client relationships? Join a well-established, industry-leading company that provides innovative solutions to businesses across the country. This is your opportunity to be part of a collaborative and supportive team that values your growth and success.

If you have experience in customer service, collections, or call center environments-and you're ready to take the next step in your career-we encourage you to apply today!

Position Overview We are seeking a Customer Service Representative to join a dynamic inbound customer service team focused on business-to-business (B2B) interactions. This is not your typical call center role-our client values professionalism, proactive communication, and a solutions-oriented mindset.

Pay : $20 / hr

Location : Hybrid (Beaverton, OR)

Schedule : Monday-Friday, 5 : 00 AM - 1 : 30 PM

Training : 4 weeks in-office (7 : 00 AM - 3 : 30 PM), then hybrid with 4 in-office days / month

Key Responsibilities

• Manage customer accounts and accurately post payments
• Communicate account status and resolve billing inquiries
• Collect overdue payments and bring accounts current
• Investigate and resolve customer billing issues
• Build strong relationships with customers and internal teams

Ideal Candidate Profile

• 1-2 years of experience in billing, customer service, or call center roles (preferred)
• Strong communication and problem-solving skills
• Detail-oriented and highly organized
• Familiarity with Salesforce or other CRM platforms (preferred)
• Proficient in Microsoft Office 365 and Google Workspace
• High school diploma or GED required

Why You'll Love This Role

• Hybrid flexibility after training
• Supportive team environment with hands-on training
• Opportunity to work with a respected B2B service provider
• Fast-paced, engaging work with real impact on customer satisfaction

Ready to Apply? If you're a motivated, customer-focused professional looking to grow your career in a hybrid role with a reputable company, we want to hear from you! Apply now to take the next step in your career journey.

• Pay and Benefits

The pay range for this position is $20.00 - $20.00 / hr.

Eligibility requirements apply to some benefits and may depend on your job

classification and length of employment. Benefits are subject to change and may be

subject to specific elections, plan, or program terms. If eligible, the benefits

available for this temporary role may include the following :

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off / Leave (PTO, Vacation or Sick Leave)
• Workplace Type

This is a hybrid position in Beaverton,OR.

• Application Deadline

This position is anticipated to close on Sep 1, 2025.

About TEKsystems :

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.