Claims Advocate

Overview

The Gallagher Loss Control Insurance and Risk Management Team is now the National Risk Control Team. This new team is equipped with experts, processes and solutions to help you meet the evolving nature of risk. As risk evolves, so has Gallagher with tools and programs to help you proactively meet these challenges now and in the future. Gallagher's Risk Control team includes more than 100 safety and risk control professionals across the country with in-depth knowledge of current and emerging regulations, safety and health management, and operational exposures. How you'll make an impact Acts as an advocate for complex clients, providing assistance and coverage advice as well as monitoring of large and complex claims, documenting all pertinent activity as it relates to the claim. Key responsibilities include : Consulting with clients and brokers on claims and coverage issues; Facilitating and attending client meetings and claims reviews; and Negotiating changes in reserves for a positive client outcome as appropriate by line of coverage. Provides status reports to clients as required by any applicable service plan, reviews action plans and reserves with consideration for client costs. Actively researches and obtains claims information from both clients, and carriers and timely and accurately communicate with all interested parties. Reviews all new problematic or complex claims on designated clients and formulates a plan of action to achieve a favorable claim resolution. About You Required : Bachelor's degree or commensurate experience; 3 years' experience in a claims role. Excellent written and verbal communication skills. Behaviors : Understanding of the lines of coverage within area of responsibility. Strong organization skills and ability to maintain diverse and large workload while meeting deadlines. Strong knowledge and working ability to use all claims and business related software. #LI-MS1 Compensation and benefits We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market / geography, complexity or scope, specialized skill set, lines of business / practice area, supply / demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve : Medical / dental / vision plans, which start from day one! Life and accident insurance 401(K) and Roth options Tax-advantaged accounts (HSA, FSA) Educational expense reimbursement Paid parental leave Other benefits include : Digital mental health services (Talkspace) Flexible work hours (availability varies by office and job function) Training programs Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing Charitable matching gift program And more...