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Senior Lead, Product Operations
Senior Lead, Product OperationsBILL • San Jose, California, USA
Senior Lead, Product Operations

Senior Lead, Product Operations

BILL • San Jose, California, USA
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Innovate with purpose

At BILL we believe in empowering the businesses that drive our economy. By replacing outdated financial processes with innovative tools we help businessesfrom startups to established brandsmake smarter decisions and gain control of their operations. And we dont stop there : were creating the future of financial automation so businesses can spend more time on what matters.

Working here means you become part of a vision-driven team thats ready to tackle challenges and build cutting-edge solutions. We value purpose drive and curiosityand we thrive in a fast-paced ever-changing environment. Whether in one of our offices in San Jose CA Draper UT or working remotely BILLders collaborate to deliver real impact for businesses that need more time in their busy weeks.

BILL builds high performing teams and we seek to hire the best talent for every role. Were committed to building a workplace that fosters inclusion and diverse perspectives valuing each persons unique skills and experiences. Wed love to hear from youyou might be just what were looking for whether in this role or another.

Lets give businesses more time for what matters.

Make your impact within a rapidly growing Fintech Company

BILL is transforming how businesses pay get paid and manage their financial operations. As our Senior Lead of Product Operations you will be at the center of that transformation designing and scaling a world-class execution engine and helping BILL bring bold ideas to life.

In this highly strategic role partnering with leaders across R&D and GTM you will define how our teams plan build and deliver exceptional software. You will embed AI into our workflows strengthen cross-functional alignment and create a foundation that helps teams succeed in a modern AI-centric product development environment. Your work will accelerate innovation elevate product quality and ensure we deliver with clarity speed and consistency.

What youll focus on :

Define and Evolve the Product & Design Operating Model

  • Architect the next-generation operating model for Product Design and Product Marketing including standards rhythms and frameworks that enable predictable and high-quality delivery
  • Govern and continuously improve the Product Development Lifecycle (PDLC) ensuring consistency from problem framing to launch

Drive AI-Enabled Operational Excellence

  • Introduce and scale AI-assisted processes that streamline execution enhance decision quality and automate manual workflows
  • Identify opportunities for automation across the PDLC to improve velocity and baseline product health
  • Improve Execution Visibility and Speed

  • Partner with Engineering to ensure rapid delivery without compromising quality
  • Lead critical cross-functional forums such as quarterly planning execution reviews and Product Experience Reviews to drive alignment and resolve risks early
  • Establish Tools Insights and Single Sources of Truth

  • Drive adoption and effective use of Productboard Figma and other operational tools to create clarity across teams
  • Build scalable systems for roadmap visibility dependency management and data-driven decision making
  • Wed love to chat if you have :

  • 10 years of experience in Product Operations Product Management or product-focused Program Management roles
  • Demonstrated success building operating models PDLC frameworks or governance systems in a high-growth software environment
  • Experience leading complex cross-functional initiatives and influencing senior stakeholders across Product Design Engineering and Operations
  • Strong fluency in tools such as Productboard and Figma; experience driving tool adoption at scale is a plus
  • Deep understanding of B2B SaaS and the unique needs of SMB customers
  • Exceptional communication systems thinking and strategic judgment
  • A strong bias toward clarity simplicity continuous improvement and an enthusiasm for AI-enabled ways of working
  • A player-coach mentality with a track record of both strategic planning and hands-on execution
  • Visa Sponsorship : Please note that this position is not eligible for visa sponsorship. Applicants must have authorization to work in the United States without requiring visa sponsorship now or in the future.

    The estimated salary range for this role is noted below for our San Jose based role. Our ranges for each role and job level are based on a variety of factors including candidate experience expertise and geographic location and may vary from the amounts listed above. The role is also eligible for a competitive benefits package that includes : medical dental vision life and disability insurance 401(k) retirement plan flexible spending & health savings account paid holidays paid time off and other company benefits.

    San Jose pay range

    $184700 $230900 USD

    Whats in it for you

    Redefining how businesses automate their work is a fast-paced exciting and fun environment. But we also have benefits and perks to ensure the magic isnt only experienced by our customers but by our employees as well.

    Here is a preview of some of the amazing benefits here at BILL :

  • 100% paid employee health dental and vision plans (choose HMO PPO or HDHP)
  • HSA & FSA accounts
  • Life Insurance Long & Short-term disability coverage
  • Employee Assistance Program (EAP)
  • 11 Observed holidays and wellness days and flexible time off
  • Employee Stock Purchase Program with employee discounts
  • Wellness & Fitness initiatives
  • Employee recognition and referral programs
  • And much more
  • Dont believe us Check out our culture benefits and teams on our career site LinkedIn Life or YouTube pages.

    BILL is an Equal Opportunity Employer. We believe our best ideas come from the unique stories perspectives and experiences of our team members. We welcome people of all backgrounds abilities and identities to bring their authentic selves and contribute to our culture.

    We are committed to a transparent inclusive hiring process that reflects our values. If you need accommodations at any stage please contact .

    Our Applicant Privacy Notice describes how BILL treats the personal information it receives from applicants.

    Required Experience :

    Senior IC

    Key Skills

    Children Activity,Instrument,Customer Service,Cement,Government

    Employment Type : Full Time

    Experience : years

    Vacancy : 1

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