The Inside Sales Representative (ISR) is a key member of the Fortinet sales organization, responsible for driving growth within an assigned territory. In this role, you will partner with Field and Inside Sales Account Managers to build and execute strategies that expand new customer acquisition while strengthening existing relationships.
You will collaborate closely with Fortinet’s reseller partners, marketing, and channel teams to drive opportunities and increase revenue. Fortinet invests heavily in its people, offering comprehensive onboarding and continuous training to ensure your success as an ISR. This role also serves as a launchpad for multiple career path opportunities across our sales organization.
Responsibilities
- Understand sales cycles in conjunction with business processes internally and externally
- Address customer satisfaction issues and requests in a timely manner
- Meet and exceed sales activity metrics designed to drive productivity and success
- Assist with customer presentations and demos
- Align with sales, channel, and partner teams to support overall company revenue targets
- Perform other duties and projects, as assigned, to support business growth
- Execute the role with professionalism and in alignment with Fortinet’s core values
Required Qualifications
Prior experience as an Inside Sales Representative (ISR) or in a similar sales roleBachelor’s degree or equivalent experienceStrong communicator with proven relationship-building skillsSelf-starter : coachable, adaptable, and growth-drivenProficient with Salesforce and modern prospecting toolsHighly organized, resilient, and results-focusedEntrepreneurial mindset with forward-thinking problem-solvingPreferred Qualifications
Technical degree in Computer Science, Information Technology / Systems, Cybersecurity, or a related fieldBackground in networking, security, and / or public / private cloud (preferred)1–3 years of sales or related individual contributor experienceExperience with multi-tier distribution (Channel Sales)