AVP, Branch Manager

Overview

Are you enthusiastic, highly motivated, and have a strong work ethic? If yes, come join our team! At Cathay Bank – we strive to provide a caring culture that supports your aspirations and success. We believe people are our most valuable asset and we proudly foster growth and development empowering you to achieve your professional goals. We have thrived for 60 years and persevered through many economic cycles due to our team members' drive and optimism. Together we can make a difference in the financial future of our communities.

Responsibilities

Branch management and accountability : Management of and total accountability for a branch office in meeting administrative, compliance, operational, sales and service, and profitability objectives of the bank.

Business development and client service : Make regular business development calls to solicit new business (loans, deposits) or improve services to clients. Oversee and / or train / guide staff to provide clients with appropriate bank products and services. Ensure staff provide continuous quality service to clients. Represent the bank in the community through involvement in various civic and charitable activities. Ensure compliance with the bank's policies and procedures. Maintain non-discriminatory practices in business. Perform miscellaneous duties as assigned.

Performance planning and sales : Set annual personal performance plan / goals and weekly sales plan / goals for the branch staff. Assess sales results of the branch. Work with marketing dept. to develop sales programs and / or campaigns. Hold weekly sales / service meetings for briefings and debriefings. Motivate staff to solicit sales and give commendable service. Supervise training of staff on product knowledge, sales and service techniques. Provide clients with appropriate bank products and services to meet the clients' needs. Build / enhance business relationships with clients.

Lending responsibilities : Make business development calls to solicit loans. Maintain, promote, enhance business relationships with clients.

Administration responsibilities : Set annual budget and business goals for the branch. Monitor monthly income and control expenses of the branch. Ensure a satisfactory branch overall audit. Monitor performance of staff under the manager's direct supervision. Coach and counsel them when needed. Ensure proper guidance is given to those who indirectly report to branch management. Arrange for appropriate training and cross training of staff when needed. Address and resolve human resource issues when needed. Understand personnel policies and procedures and treat staff fairly.

Operations responsibilities : Oversee / monitor performance of operations staff to ensure all policies / procedures are compliant with bank guidelines. Ensure a satisfactory branch audit is met.

Authorities : Have designated authority to approve loans, overdrafts, checks, withdrawals, fee reversals, and other items. Sign official checks and other documents. Provide signature guaranty. Have authority to directly resolve errors and client complaints. Hire and fire staff with the concurrence of senior management and Human Resources department personnel.

Qualifications

Education

College degree in business or finance preferred.

Experience

At least 3-5 years banking experience to include 2 years branch management in a commercial bank preferred.

Good knowledge of commercial lending products.

Thorough knowledge of federal / state and IRS regulations.

Skills / Ability :

Leadership qualities : ability to plan, organize, motivate, supervise, and delegate.

Ability to create a team environment.

Accountable; ability to make decisions and assume responsibility for those decisions.

Strong sales and sales management ability.

Ability to exercise sound judgment.

Excellent interpersonal and verbal / written communication skills.

Interpersonal skills necessary to conduct business development calls.

Bilingual Mandarin or Cantonese preferred.

Other Details

Salary : $80K – $100K / year. Pay determined based on job-related knowledge, skills, experience, and location.

Cathay Bank offers its full-time employees a competitive benefits package which is a significant part of their total compensation. It includes medical, dental, vision, life, long-term disability insurance, flexible spending accounts (FSAs), health saving account (HSA) with company contributions, voluntary coverages, and 401(k).

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Cathay Bank is an Equal Opportunity and Affirmative Action Employer . We welcome applications for employment from all qualified candidates, regardless of race, color, ethnicity, ancestry, citizenship, gender, national origin, religion, age, sex (including pregnancy and related medical conditions, childbirth and breastfeeding), reproductive health decision-making, sexual orientation, gender identity and expression, genetic information or characteristics, disability or medical condition, military status or status as a protected veteran, or any other status protected by applicable law.

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