Holiday Inn Express & Suites Hayward - General Manager

Join Our Team as a General Manager!

About Us :

At Aimbridge, the General Manager is responsible for all aspects of operations for their assigned property, ensuring financial performance is optimized, high-quality service levels are maintained, and the hotel complies with all regulations and standards. The role requires strong leadership in sales and budget initiatives, effective systems management, and a commitment to enhancing the guest experience.

Key Skills / Responsibilities :

• Financial Management : Optimize financial performance by maximizing revenue and controlling expenses. Work with financial data to support hotel operations effectively.
• Topline Involvement : Lead the development and execution of sales plans and budget initiatives. Engage actively in hotel sales efforts, including meeting with top accounts and potential clients to drive business growth.
• Systems and Reporting : Utilize Windows operating systems, spreadsheets, and word processing for effective management and reporting. Quickly evaluate and select among alternative courses of action to enhance operational efficiency.
• Guest Experience : Ensure high-quality product and service levels by maintaining a strong customer service orientation. Listen to and resolve guest concerns, ensuring their satisfaction and loyalty.
• Leadership : Provide hands-on leadership to support, supervise, and guide management teams and associates. Motivate, coach, counsel, and discipline personnel to foster a positive, team-oriented environment that focuses on guest satisfaction.
• Networking and Relationship Building : Skills in building and maintaining relationships with key stakeholders, including corporate representatives, owners, vendors, and local community leaders.

Education & Experience :

At least 6 years of progressive experience in a hotel or related field, or a 4-year college degree with 4 to 5 years of related experience, or a 2-year college degree with 5 to 6 years of related experience.

Valid driver's license for the applicable state.

How Success Will be Measured :

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following :

PROPERTY INFORMATION :

Doing business in Silicon Valley? Our BRAND NEW hotel is at the center of the dynamic Bay Area : 25 miles from San Francisco, 14 miles from Oakland, 26 miles from San Jose and 10 miles from Pleasanton. Home to California State University, East Bay as well as many manufacturing and high tech companies, Hayward is a buzzing hub of activity. Natural beauty abounds from the green hills to the bay. Enjoy super-fast, free internet access, complimentary breakfast, and warm, California hospitality. Our goal is to make every guest feel at home. What sets us apart is our team-oriented culture—we think as we, not I. We collaborate, support each other, and hold daily Stand-up Meetings to celebrate wins, recognize employees, and discuss ways to continuously improve our service. Our shared commitment is to create unforgettable experiences for our guests. As part of a company managing over 800 hotels worldwide, we take pride in our diverse workforce and people-first approach to business. Our employees enjoy fantastic benefits, including hotel discounts, discount programs, online training courses, management apprentice programs, leadership development opportunities, and much more. So, if you're looking for a place where you can grow, succeed, and belong, come join us!

Application deadline for Colorado positions :

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