Sales Advisor: Grown BrillianceLeap • Schaumburg, IL, US
Sales Advisor : Grown Brilliance
Leap • Schaumburg, IL, US
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job_description.job_card.job_descriptionWe are committed to finding exceptional talent to represent our boutique in Woodfield Mall . We are seeking dynamic full time Sales Associates who are passionate about delivering outstanding in-store experiences, driving customer satisfaction, and fostering meaningful brand connections. The ideal candidate excels at creating positive, lasting customer interactions while building brand loyalty. They thrive in a fast-paced, evolving environment, adeptly balancing multiple priorities and consistently putting the customer first. Key responsibilities include supporting sales initiatives, enhancing team and customer engagement, maintaining visual and operational standards, and contributing to the overall success of the store. This role may include opening and closing responsibilities and the potential for keyholder duties. As part of the Leap platform, this individual will have the unique opportunity to support other brands in our portfolio through new store openings, activations, and coverage needs. Familiarity with emerging retail technologies such as Shopify, Endear, Slack, and Google Workspace is a strong advantage. Experience in luxury retail with a growing understanding of premium accessories, including basic knowledge of materials, product features, and the service expectations of high-end clientele. Flexible and adaptable to meet business needs, including days, nights, weekends, and holidays, showcasing a commitment to operational excellence. Maintain an active presence on the sales floor, with energy and focus while standing, walking, using ladders, and lifting up to 50 pounds to meet business demands and deliver an elevated customer experience. Must be at least 18 years old to align with company standards. $18 / hr to $22 / hr. Compensation for this position follows a hourly-plus-commission model and will be determined based on the candidate's experience, skills, competencies, and qualifications. Client-Centric & Hospitality-Driven- seeks to create genuine and authentic connections, anticipates needs and possesses exceptional selling skills. Demonstrates deep product knowledge and delivers accurate, valuable insights to enhance the client experience. Thrives in a dynamic, matrixed environment by staying nimble, maintaining a growth mindset, identifying root causes, and creatively solving challenges. Actively seeks and offers feedback, excels at building relationships, and thrives when working closely with teams. Effectively shares information, listens actively, and builds positive relationships with team members and clients to support a collaborative environment. Consistently punctual and dependable, adept at handling client inquiries, complaints, and requests with empathy and professionalism. Consistently produces high-quality, polished work with exceptional efficiency and effectiveness. Sales Performance : Drive results by focusing on conversion rates, Units Per Transaction (UPT), Average Order Value (AOV), and return clients. Excel in customer retention by delivering personalized experiences, leveraging effective networking, and maintaining exceptional Net Promoter Scores (NPS), fostering lasting relationships and loyalty. Demonstrate efficiency and reliability in completing tasks accurately and on time. The Leap platform powers insight-driven retail stores for modern brands, delivering superior performance with minimized risk. We manage 100+ stores across the country proudly partnering with trailblazing brands such as Billy Reid, Frankies Bikinis, Grown Brilliance, Malbon Golf, MZ Wallace, Paper Planes, Ring Concierge, SET and many others. To hear more about our platform directly from our CEO, click here ! Bonus Eligible Medical, Dental & Vision benefits (must average 32+ hours a week) AllOne Health - Employee Assistance Programs 401K Accrued PTO : Part-Time hourly employees can accrue based on local laws Employee discount + wardrobe allotment for participating Leap brands In order to achieve our mission, we need to work hard to create a diverse community of Leapers to support the brand and customers we serve and help us all grow and thrive individually and as a team. Our differences make our organization special and are paramount to our culture. Your age, skin color, beliefs, sexual orientation, nationality, disability, parental status, vet status, gender identity are valued. Powered by JazzHR
About the Brand :
- Diamonds are a celebration, a memento of life’s most brilliant moments.
- The jewelry that represents you should be every bit as elegant and unique as yourself.
- So, that’s what we created - 100% conflict-free, lab-grown diamonds, brilliantly set in a range of classic designs, modern styles, and design-your-own options to reflect your individuality and celebrate your uniqueness.
- We truly believe that diamonds are personal.
- They express your style, represent your values, and tell your story.
- Express yourself with Grown Brilliance , where we don’t just create diamonds, we create diamonds that deserve you.
About the Role :
Position Qualifications :
Availability :
Physical Requirements :
Minimum Age :
Hourly Pay Range :
Interpersonal Skills :
Brand Champion :
Adaptable :
Collaborative Team Player :
Strong Communicator :
Professional & Reliable :
Detail-Oriented :
Key Performance Indicators (KPI’s) :
Task Management :
About Leap :
Leap Perks :
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Sales Advisor • Schaumburg, IL, US
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